new policy no pings allowed

flame

the geek
[OP]
Regulars
Jan 22, 2008
422
2
New Delhi
Hello,


If anyone who using nextra broadband service kindly post there results, me only or everyone who is using nextra

From one week I'm not able to ping any domain other then google DNS 8.8.8.8 and 8.8.4.4.
As per nextra broadband technical team they disabled the ping service and we are not allowed to use any third party DNS Service due to security issue.

Code:
Tushars-MacBook-Pro:~ tushar$ traceroute www.facebook.com
traceroute to star-mini.c10r.facebook.com (31.13.95.36), 64 hops max, 52 byte packets
1  192.168.1.1 (192.168.1.1)  6.715 ms  130.498 ms  1.213 ms
2  103.30.141.1 (103.30.141.1)  24.051 ms  31.322 ms  149.633 ms
3  172.25.24.66 (172.25.24.66)  15.852 ms  147.508 ms  10.708 ms
4  172.25.24.17 (172.25.24.17)  8.550 ms  101.337 ms  22.566 ms
5  * * *
6  * * *
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64  * * *
Code:
traceroute to 8.8.4.4 (8.8.4.4), 64 hops max, 52 byte packets
1  192.168.1.1 (192.168.1.1)  4.176 ms  1.175 ms  1.041 ms
2  103.30.141.1 (103.30.141.1)  21.497 ms  13.568 ms  19.942 ms
3  172.25.24.66 (172.25.24.66)  22.144 ms  11.949 ms *
4  172.25.24.17 (172.25.24.17)  23.722 ms  19.283 ms  12.904 ms
5  172.25.24.78 (172.25.24.78)  14.406 ms  20.721 ms  7.011 ms
6  103.14.124.125 (103.14.124.125)  13.666 ms  18.638 ms  19.721 ms
7  72.14.237.3 (72.14.237.3)  17.417 ms
    72.14.237.61 (72.14.237.61)  12.467 ms  25.620 ms
8  google-public-dns-b.google.com (8.8.4.4)  11.787 ms  14.911 ms  9.251 ms
Code:
traceroute to 208.67.222.222 (208.67.222.222), 64 hops max, 52 byte packets
1  192.168.1.1 (192.168.1.1)  4.313 ms  1.410 ms  3.467 ms
2  103.30.141.1 (103.30.141.1)  12.720 ms  9.642 ms  20.693 ms
3  172.25.24.66 (172.25.24.66)  19.834 ms  17.118 ms  24.436 ms
4  172.25.24.17 (172.25.24.17)  10.790 ms  18.212 ms  19.632 ms
5  * * *
6  * * *
^C
Thanks.
 

thebluehue

Regulars
Dec 4, 2016
27
4
Goa
Looks like they have blocked off ICMP forwards from inside to outside, except for certain hosts. Ask them and find out.
 

Styler

Newbie
Regulars
Jun 30, 2009
31
1
Same here. Cannot ping anything except google. I called and Customer Service people told me that there was an issue and it has been blocked temporarily. But it's been one week and still it is blocked. I manage servers in Datacenters in Europe and US, and it is a problem not being able to ping anything.
 


flame

the geek
[OP]
Regulars
Jan 22, 2008
422
2
New Delhi
Very SAD almost month after contacting mails phone calls somehow I managed to contact there technical team who handle all these after two days network guy put me on different ip pool now everything is working fine, except no name server responding if use other then google pub dns 8.8.8.8 or 8.8.4.4. or nextra DNS server ip, as per nextra due to some security reason DDOS attack we are not allowing any name server to respond you have to use google pub DNS... NOW we stuck no more DNS Caching allowed if anyone using pfsense build dnscaching unbound DNS work no more... check this url -- Nextra Third party DNS Block
 

kumararvind

TS + HD
Regulars
Nov 1, 2008
1,159
96
I use smartdnsproxy dns for using Netflix/Amazon Prime US Versions and also for Hulu and Pandora at times. This will be deal killer for me. Now that I realize why the DNS were not working. Shucks will have to go to airtel now. :(
 
Last edited:

flame

the geek
[OP]
Regulars
Jan 22, 2008
422
2
New Delhi
kumararvind, If same issue with you then no website will open, you have to use Google PUB DNS or nextra...DNS blocking is not TRUE internet, Nextra services are GOOD at my location Dwarka NewDelhi but one day I found my dnscaching unbound DNS stopped working.. Looking to switch to other ISP may be reliance JIO broadband but BIG NO to Bharti broadband
 


mohit.anfield

Regular
Regulars
May 22, 2010
158
1
I use smartdnsproxy dns for using Netflix/Amazon Prime US Versions and also for Hulu and Pandora at times. This will be deal killer for me. Now that I realize why the DNS were not working. Shucks will have to go to airtel now.:emoji_ok_woman:
Exactly the same situation as me. I used SmartDnsProxy for Netflix as well but, like you, it does not work with my Nextra connection. Tried talking to the customer care but they were pretty much clueless.

Its just a shame since apart from this particular issue, Nextra is working without issues for me but this might be enough reason for me to switch back to Airtel if/when they offer better plans in our society.