ACT changed my plan without informing me

  • Thread starter Thread starter Anand Hegde
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Location
NA
ISP
ACT
ACT upgraded my plan without me asking them to, or without them even informing me. I have been trying to get an answer from them on email since 10 days now. Yes, 10 days! I ask something and they answer something else. I am never able to reach an executive on their customer care number. Neither do they care about the complaints raised through the SMS channel.

And now they are telling me I have payment due because of the plan upgrade that THEY did.

Act customer ID - 102004269498
 
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