ACT Fibernet relocation

[Vijay Wilfred]

Hi

I currently have my connection at Indira nagar, Adyar and now I'm moving to Triplicane. For the existing connection, I have given the rental agreement as proof. But since I'm moviing to a pg in triplicane, I don't have a rental agreement with me. When raised the same to the ACT CC, the person asked for 3 month bank statements . I wonder how that can be taken as identity/ address proof. I'm not a native of chennai and the only Chennai proof I have with me is the office ID.

Whether ppl here faced any similar situation?

Is it right for ISP's to collect bank statements from customers?

Please help me.

thanks .

 

[armaan_99]

Normally the address proof of new premise is collected post the installation done at new premise. There is no agreement between you and your PG?

 

[ACT Fibernet]

Dear Vijay,

Please share your Customer ID or registered contact number and we will assist you.

Warm Regards,
ACT Fibernet