Claim warranty or Return new VU TV

[bhojv74]

Thing is, they do not make quality electronic these days. We all have great CRT stories from our past. I also have a Philips LCD 32" which is now almost 13-14 yrs old and works beautifully. It costed me around 2.5 L then, and it is made in Holland. Today, we cannot expect more than 3-4 yrs life of any LED Tv irrespective of the brand.

 

[dextermorgan]

2.5L rs in 2002 is worth 6.5L rs tday inflation adjusted. I'd be pissed if it didn't perform atleast 15 years 😛

 

[Sushubh]

so they replaced the tv today. noticed something. the back panel is different on the new tv. the grill is missing from the back. i guess they changed something in the new batch. based on my experience, the new panel would also gain dark patches in a matter of months if not weeks.

also for the first time, i decided to try the media player feature on tv. never bothered before. and was surprised to see that it played a media file downloaded from the internet just fine. ui is bare bones. not sure if srt files are supported. but did what i wanted it to.

i ordered a chinese media player from AliExpress yesterday. costs around rs. 2000. would post about it if and when i get it. hopefully it does not get stuck in customs.

 

[AbhishekDubey]

I bought vu 49' smart tv last month. Now the tv screen is flickering. Where can i find the refund procedure??

 

[Sushubh]

Ask for replacement. Refund would probably not work.

 

[AbhishekDubey]

Can u please describe the procedure for replacement??

 

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[Sushubh]

assuming it is under warranty, file a complaint with their customer care?

 

[AbhishekDubey]

ok thanks. I did that and they will contact within 2 days. So will they repair my tv at home or they gonna take it to replace??

 

[Nishant]

Depends upon the nature of fault. The LCD panel of my VU TV had developed a patch and they replaced the TV entirely.