- Messages
- 2
- Location
- NA
Installation is not done even after continuous follow-up. Everyday I call customer care to get the below message depending on the time of call. If I call during morning hours, the message goes like "it will be done before EOD today". If I call in later, message will be as "It will done tomorrow morning first thing".
Sales representative is not picking the call even after calling him 20 times on a day. I called him from a different number he picked up without knowing that it is me. When I started to complain, he started crying as "what can i do sir, I am just a sales representative". At the time of amount collection he was acting as if he is the CEO.
Complaint number: 2015 1031 1713 8911 (Just in-case someone important is looking at this)
If joining itself is this painful, I am not keeping high hopes with the support in future. Since my money is stuck, I have to some how push 3 months to get out of this mess.
Regards
Aravind
Sales representative is not picking the call even after calling him 20 times on a day. I called him from a different number he picked up without knowing that it is me. When I started to complain, he started crying as "what can i do sir, I am just a sales representative". At the time of amount collection he was acting as if he is the CEO.
Complaint number: 2015 1031 1713 8911 (Just in-case someone important is looking at this)
If joining itself is this painful, I am not keeping high hopes with the support in future. Since my money is stuck, I have to some how push 3 months to get out of this mess.
Regards
Aravind