Hi Guys, I recently subscribed to Excitel Broadband. I am sharing my thoughts about this fairly new ISP in Delhi and NCR. Important stuff first Online payment option is not available, although the monthly recharge amount will be collected from doorstep like we pay for Newspaper . This is the only the major negative point about this service. Speed Tests Youtube Streaming -Excite claims Download speeds of 20 Mbps for Youtube Streaming Speed Test.net - I am using INR 649 + 14.5% tax Plan (4 Mbps with no FUP limit) Note - Download speeds remain stable throughout the day, its a broadband connection and it behaves like one. Here is the detailed review about what I have experienced as a customer during two weeks of usage!! Subscribing for new connection: This step was easy I get to know about excitel broadband broadband from a pamphlet. Contact number of Sales Representative was there. I applied for new connection on 29-Aug-2015, Sunday simply by dropping an email to the guy. I did this just to get glimpse of how serious these guys are for reaching out to probable customers. The sales representative get back to me via call on very same day. What was required for subscription: 1) Address Proof, I submitted Voter ID 2) One photograph Payment for first month subscription , only prepaid service is being provided till now. There are no registration charges. Activation of Broadband Connection My broadband got activated on next day. i.e. on 30-Aug-2015, Monday. This part really impressed me as I can never forget how long the MTNL guys took to activate my broadband service. Anyone who got MTNL broadband few years back know this situation very well . Service is being provided through Standard Copper LAN Wire which can be connected either to Desktop LAN port or to any Standard Wifi Router. Any number of devices can be connected via Wifi router. There is no restriction from the excitel. In router a excitel provided userid and password required to be entered. Most crucial moment! How Stable the connection is? Is it worth it? For first two to three days I faced the issues of frequent disconnection. My connection was getting disconnected once or twice in every two hours. On 2-Sep - 2015 The broadband was completly down and I was feeling like yes INR 740 can fetch me only this kind of service. This was a down moment for me. When I called their customer care they told me there is some issue in fiber cable and every thing will be fine til 6 PM on same day. My connection was back to life at around 7 PM. After this downtime there was not any interruption in service till today. (For 9 days). Continuation of usage While using this excitel broadband now for almost two weeks I feel that Its become lot more stable. Frequency of disconnection is drastically reduced and I have not faced single downtime during this week. Today is Saturday and for whole day broadband works perfectly well without any disconnection. Some information about Customer Care Fairly good, I always received satisfactory reply from them. There are two level of support, as a customer we can call local team or we can reach excitel directly via ther customer care number. The customer care number is not toll free though. Please leave me a message is you require any other information that I have not covered in my review. Disclaimer : I do not work for excitel broadband. I wrote this rewiew just to spread a correct word about a new ISP in Delhi.