act fibernet

  1. M

    ACT Gigabit Installation Issue in Nellore

    Hello everyone, I tried to get a new connection with the Giga combo plan in Nellore and the sales rep even created a prospect number and sent the payment link to me (The ID proof, photograph, etc were also uploaded). But soon after when I was almost about to make the payment, he called and...
  2. A

    We give ipv6 addresses, but we dont allow ipv6 packets.

    ACT does not officially support ipV6 in Chennai. However, they do offer ip6 addresses when requested by your router. The only issue is that they don't allow ipv6 packets to pass through. Only ipv4 is allowed. I found this by mistake one day, when I was playing around with my router and suddenly...
  3. A

    Act Gigabit Plan with OTT Apps for Rs. 1499

    ACT now providing 1 Gbps at 1500 + OTT at some places such as Eluru but not at Tier-1 cities. I am so jealous.
  4. siddarthg63

    Act fibernet not refunding my money

    I registered for Act connection online within 1 hour their sales agent came and collected money for 6 months plan around 5400₹ without even giving connection or checking if it's feasible. Then for 5-6 days I had to call them repeatedly to provide connection. And when they finally came they said...
  5. Bnbhargavthebest

    Delayed New connection

    I had need of urgent broadband connectivity. I Checked with customer care and they confirmed location and said that within 3 working days installation will be completed. Thus i paid through there app. But just for document verification, it took 3 days without any reasons. Now customer care...
  6. DatGuyPhanindra

    How well does Twitch perform on Act Fibernet?

    Hello guys ....im from vizag.. im using You broadband from 3+years but from one year im having issue with twitch it always buffers even in 480p .. i complained them about the twitch but they asked me to pay around 300rs every month inorder to watch twitch without buffering thats bullshit i know...
  7. M

    Is there Jio GigaFiber in Malviya Nagar Delhi?

    I have recently moved to Malviya Nagar in Delhi and was wondering if Jio GigaFiber is in Malviya Nagar yet? I read terrible reviews about ACT Fibernet and Excitel. So somewhat confused which service provider to go for. Hathaway has a large hoarding in front of my place but not sure if they are...
  8. Raghavendra Jammi

    ACT Fibernet relocation issues.

    Recently shifted my house within a radius of 2km. But even after more than 10days not able to relocate my ACT internet connection. Every time they will for address details and will say our technician will contact soon.but no one will contact. even if I try to contact customer support or the...
  9. A

    About MTU Size

    hi til now I thought that the maximum size of MTU is 1472 bites as 28 bites is taken of for some technical useage but today I tested MTU ping results with ACT Fibernet the CMD was able to ping up til 1472 bites how! acording to many articals on the web it should not. I should bee able to...
  10. S

    ACT Bangalore Plans are the Most expensive in India!

    Hi All, After looking at all locations where ACT is available in india, you will notice that in bangalore, it is the most expensive, Dont understand why such discrimination here in bangalore Example : Plan: Bangalore ACT Incredible , speed; 150 Mbps , monthly data;875 GB , Price Rs. 1999...
  11. A

    Department of Telecommunications has regulations on how long one can stay connected to VPN (and how strong encryption could be)?

    now the Terms had changed it says: 38. The Customer may use VPN and encryption up to the bit length permitted by the Department of Telecommunications. YOU Broadband - Terms & Conditions
  12. S

    How can I increase WiFi coverage and speed on FTTH connection

    I am planning to get an FTTH fiber connection and 100mbps plan. Now, the basic version of Genexis platinum 4410 modem does not support WIFI 802.11AC standard or 5ghz frequency. It supports 11n and 2.4ghz. Therefore, even if I get 92-93 Mbps browsing speed on LAN cable, but still I'll just get...
  13. airtel_bb_bengaluru

    ACT Fibernet broadband worst customer service, beware

    Dear all I would like to share my experience of ACT Fibernet broadband in Bangalore. Well the funny thing here is, this happened even before getting the connection. I had the contact number of the person incharge (Rangaiah +918884623765), he is the person incharge of Jayanagar/JP Nagar area of...
  14. chinna1

    Worst service I ever experienced in my life with ACT fibernet

    Hi, I requested for a new connection in Munekolala, Bangalore. Its been 3 weeks now. First day the representative name narayana swamy came, got paid in full 2146/-. They said they will get the connection done in 2 days. The line men came after 4 days. Asked for owner's permission is needed to...
  15. Ankur Rohatgi

    ACT Fibernet and OPENDNS

    Hi, I have been on ACT fibernet in Delhi for many months now and am happy with the speed. A couple of days back i noticed interruption in my network which i diagnosed to not being able to use Open DNS anymore. I use that for filtering ,its important in a home with children having access to...
  16. madhusudhan7

    Act Fibernet has updated their broadband plans for Bangalore

    ACT Plans have been upgraded in Bangalore but their website & portal somehow don't show this yet, unless you go to the 'Upgrade Plan' section. I called their CC & confirmed the following plans: 1999 - 150Mbps, 350GB 1399 - 90Mbps, 225GB 1149 - 90Mbps, 175GB *Apparently the uploads are still...
  17. A

    full speed in fast.com on actfibernet

    hello iam on a 60Mbit actfibernet connection and i noticed now iam getting full speed on fast.com which is not the case before any one knows what has changed
  18. Sushubh

    ACT Fibernet to invest around Rs. 700 crores on expansion this year

    Airtel: ACT to invest Rs 700cr to expand wireline broadband infra - The Economic Times
  19. HotspotNoob

    Hotspot for Public Wifi using dd-wrt

    Hi, I flashed my router (TP-Link, WR740N V4) for latest DD-WRT firmware. After modifying the configuration and setting up the hotspot through hotspotsystem, I am unable to connect to internet. Have any of you faced similar issue? I did a 30/30/30 reset and setup the hotspot again, but of no...
  20. Manosmita Debnath

    ACT Fibernet - Worst ISP

    Hi All, Please do not switch or think of using ACT connection because they have the worst service, especially if u stay in Bangalore, I am pretty sure you will not like to waste your money in them. You keep calling customer service, they will provide you no solution, there distributor box...
  21. A

    Asus rt-ac58u router does not alove sonick wall global vpn cliant(fasing this problem with act

    hello iam useing Asus rt-ac58u with my actfibernet connection and i have a sonic wall global vpn cliant which my dad uses to connect to his office computer but when wee started use this router it doesnt let vpn cliant to connect when i checked the log it only says error but when i set my router...
  22. Kunal nagar

    Worst experience with ACT disconnection

    I opened a ticket for disconnection three weeks back and still I have not received confirmation of disconnection. They are not giving any details about refund also as I have paid annually. Please help!!!! User ID: 11203138
  23. A

    act fibernet pleas change to ipv 6.

    hi actfibernet teem and other users of actfibernet around India in this post i will share you my openeon of act fibernet giving out private ip addresses. i like every thing about actfibernet except there private ip addresses this iscreating many problems forme the problems or 1: hi pings 2: my...
  24. G

    ACT Fibernet blocks sites using deep packet inspection

    Hello BBforum Experts, While i was trying to bypass the blocked websites with ACT Fibernet ISP using different techniques. DNS crypting was not solving this issue. Forcing other DNS servers at router level, ACT would just drop the connection. I had to use a VPN for gaining back the access to...
  25. koarth

    No FUP for January for Chennai customers.....?

    Everytime we get message from act regarding usage like "you have used this much of data" when you are nearing completion of FUP.. But this time no message has come yet and I have only 3 GB left of 140 GB FUP... So does it mean we don't have FUP this month??? Or will we get same speed even after...
  26. S

    How Is ACT Fibernet In Delhi?

    Hi Everyone! Im new on this website and in desperate need of switching to a new ISP. Thought I would give this form a shot. I am looking to get an ACT Platinum connection. Its 100 Mbps with an FUP of 150 GB, post 150 GB the speed drops to 1Mbps. I would please request all ACT Fibernet users in...
  27. anoop95.g

    Not being able to use different account

    I've been using various accounts from my House (Bangalore) till a month ago , but since the new year I guess I haven't been able to log onto other accounts . Is there any possible way I could do so?
  28. F

    PARENTAL CONTROLS IN ACT

    I have an ACT fibrenet connection and have tried to configure the supplied modem (Acton 300) for parental controls. ACT customer support say the modem is configured correctly, but nothing is working. They say I need to buy a high end router to do this. Is anyone using a router that successfully...
  29. C

    A con called ACT.

    I've been with ACT Fibrenet for about 4-5 years in Bengaluru. I was with Airtel earlier on, but I got tired of their routine downtime. And every time I inquired, I would get the reply the line has been cut. We'll fix it. It got worse. Their lines would keep getting cut every now an then. At the...
  30. Z

    Is ACT Fibernet moving to rest of India now?

    I just went to speedtest.net and when I selected New Delhi, I saw ACT Fibernet as one of the servers in New Delhi. That was sort of unexpected as ACT Fibernet is known to have servers only in South India. So, is ACT now moving to the rest of India too? Maybe they are a few years late now as...
  31. N

    Very bad customer service (ACT fibernet)

    Hi guys, I have bought act fibernet recently on 14th aug.I got the connection within 3 days,but after I used it for 2 days I faced internet problem.I registered complain about it on 16th Aug and customer care replied they will resolve the issue within 24 hrs,but my internet is not...
  32. N

    ACT Fibernet DNS Caching is a Pain

    I have been using ACT for past 4 months. Recently i experienced that ACT is actually cacheing the websites and most of the time loads the older copy when we open the website. I did know this untill i launched my website as so far i was thinking what we i view in ACT is what the rest of the world...
  33. T

    Usage details by IP address for the month

    When I checked my usage history, it showed couple of IP addresses with data that each one has used on a particular date. When I tried to find out user behind each IP address, it shows different addresses compare to what my IPCONFIG screen shows. Neither it is my public IP address. Later I...
  34. Sushubh

    Act Fibernet has launched in Delhi

  35. M

    Bad user experiences with ACT Fibernet Broadband

    Complaints made to act customer care Since June 2014.. 1 11-May-2014 20:28:21 08042840000 03:22 6.00 ** 2 01-Jun-2014 16:51:42 08042840000 05:58 9.00 ** 3 01-Jun-2014 17:20:53 08042840000 06:48 10.50 ** 4 01-Jun-2014 19:02:55 08042840000 02:09 4.50 ** 5 01-Jun-2014 23:48:36 08042840000 00:15...
  36. Athreyan

    A small query

    Hello ACT Team, I would like to clarify a small query with you.. I recently bought an ADSL Router (TP-LINK) 300Mbps Wireless N ADSL2+ Modem Router .. Is it compatible with ACT Fibrenet ? Request you to respond as quickly as possible
  37. N

    BEWARE ACT is adding false GBs to FUP (download limit) usage

    I was very careful to not use my FUP early and I had used around 3 to 4 GB at around 5th May afternoon. A while later when I checked my usage it had shot up to 24 GB. I had not downloaded anything or watched any videos or listened to any music or done anything which would have used this much. I...
  38. A

    Configuration needed to connect Belkin N150 Wireless Modem-Router with ACT Fibrenet

    Dear Members, I have recently installed ACT fibrenet at my workplace and would like to use my previous Belkin N150 Wireless Modem- Router, which is a few months old, as my WIFI router. But the problem is , it has one ADSL port(where the RJ45 Act Fibrenet will not fit) and four...
  39. Gokul

    Need views on ACT fibernet in chennai

    HI all, I have been using BSNL broadband for the last couple of years through quite a few problems. I am looking at ACT fibernet as a replacement option. I would be grateful if you guys can tell me its quality of service here in chennai, what i should know/ be vary of etc..By browsing through...
  40. Vishrut Chhajer

    Latency (Ping) Issue - ACT

    Okay so during all the rain in the chennai since diwali , a lot of people had faced no internet for more than 2 days.due to wire cuts or server problems.But soon the ACT service was back and good to go but again after 4 days or so service went down for a day again due to heavy rains.The CC kept...
  41. V

    ACT Pathetic service in New Thippasandra, Bangalore

    I subscribed for ACT fibernet 50mbps broadband connection on August, 2015. For two months the connection was working fine without disruption. Now, for the past 1 week there is no internet connection. On contacting the ACT service center initially they said that, there is a problem with LCO (I...
  42. D

    act with tplink tl wr740n router...

    i am using tp link router tlwr470n..i connected the ethernet cable to wan port ... then i connected pc to router to a lan port in router... net is not working..need help pls.
  43. S

    ACT Broadband-Worst Service Ever

    ACT broadband will be the best to you till they take your money. I have a new connection activated 5 days ago yet no internet connection while I continue to get billed. Read on..... I took an ACT connection recently (50 mbps). They activated my connection on 1st September. Prior to activation I...
  44. U

    ACT Fibernet - Please read this FAQ before asking questions

    ACT Frequently Asked Questions - Based on user experiences/comments, I can update this post. 1. When will ACT come to my area? Please contact ACT directly. 2. Will xxxxxx router work with ACT? You MUST have a router to use ACT. A modem won't work. Look up the model number's specification...
Top