Worst place to do online shopping beware!!!!!

lynton

Newbie
Messages
11
The worst place to do online shopping is Rediff shopping!!! Beware!! the management doesnot care for there coustomers!!! if you have a complain on your product try to call them on there toll free number to place a complain the number will always be engaged so you cannot place a complain!!! if you email them they willnot reply!!! they also ship the product as they like taking there cool time!! worst online shopping place Rediff shopping!!!
 

agantuk

Bhatakti Aatma
Messages
6,387
Rediff has been bad ever since they began a decade or so ago. Indiatimes is following on their footsteps.
 

lynton

Newbie
Messages
11
as far as i know infibeam is a good place to do shopping, they are prompt in there service, for kids firstcry is good!! there are very much service oriented, once firstcry.com shipped me a potty which i had bought from them was broken not there fault though it was the courier handling!! when i contacted them on there live chat option on there website they asked me to send a picture of the broken potty which i did and they shipped me another one at once and checked with me if it was delivered in perfect condition!! but not rediff very very bad!! not bothered at all about there customers!! never shop with them!!
 


madhusudhan7

leaguemaddy
Messages
1,809
Location
Bangalore
Rediff, Indiatimes, eBay are the worst

Homeshop18 also sucks - Price too good especially in Super-deals but Customer Care sucks, shipment delays on almost every order, also check their return policy !
Myntra - Order Cancellations, Bad customer care if something goes wrong as described here: http://broadbandforum.in/online-shopping/79708-myntra-user-experiences/#post648823

Flipkart, former Letsbuy, Future Bazaar, Sulekha has been very good
Infibeam good too except a few instances of cancelled orders & delayed shipment

Yebhi has been moderate, price etc is good but TELEMARKETING MESSAGES ARE VERY IRRITATING, CAN'T STOP THEM EVEN AFTER TRYING UNSUBSCRIBE OPTION, SAYS: YOUR MOBILE NUMBER IS NOT SUBSCRIBED
 

blazer

Regular
Messages
312
Flipkart is the best place for online shopping in india, truly beats other websites in terms of prices.
 

agantuk

Bhatakti Aatma
Messages
6,387
Rediff, Indiatimes, eBay are the worst

Homeshop18 also sucks - Price too good especially in Super-deals but Customer Care sucks, shipment delays on almost every order, also check their return policy !
Myntra - Order Cancellations, Bad customer care if something goes wrong as described here: http://broadbandforum.in/online-shopping/79708-myntra-user-experiences/#post648823

Flipkart, former Letsbuy, Future Bazaar, Sulekha has been very good
Infibeam good too except a few instances of cancelled orders & delayed shipment

Yebhi has been moderate, price etc is good but TELEMARKETING MESSAGES ARE VERY IRRITATING, CAN'T STOP THEM EVEN AFTER TRYING UNSUBSCRIBE OPTION, SAYS: YOUR MOBILE NUMBER IS NOT SUBSCRIBED

I don't agree on eBay being the worst. They are by far the best online site to buy from in India. No one offers consumer protection like they do. Other sites are pretty random.

Flipkart is good for books and CDs. Beyond that, since they don't stock the stuff themselves, there are delays. Moreover their recent changes to charge for shipping for orders below 300 has taken away whatever little price advantage they had. However, they still remain one of the better sites to buy from.

Haven't ever bought from Sulekha, so can't comment.

Future Bazaar is another bad site. They apparently believe that people ordering online are fine with delays. Their delivery scheule for metros is 7 days and for non-metros is 21 days. They do stick to their deadlines though. I have received all my orders from them in 15 - 20 days, so in that way they kept their commitment.
 


Toocool

Addicts
Messages
5,125
i tell you a recent story of ebay .i bought a car perfume on ebay. it delivered but its lid was a bit opened and looked like perfume was a bit less in there. i didnt use it , and complained to the seller. seller didnt give proper response and only offered me discount on my 2nd purchase with him. i didnt like the response ,i gave a negative review for that item,also i opened the perfume and installed in my car. now bollocks perfume was or is Chinese fake , it smells very mildly ,i cant even tell its there.due to negative response(which the seller on ebay find horrible and avoid) seller called me 2-3 times and offered me a new perfume which is even costlier for free, which i accepted and he send it too on a request that i would change ratings to positive which i have done.dont know about the quality of new perfume but seems fine, will install soon in car.
 

agantuk

Bhatakti Aatma
Messages
6,387
due to negative response(which the seller on ebay find horrible and avoid) seller called me 2-3 times and offered me a new perfume which is even costlier for free, which i accepted and he send it too on a request that i would change ratings to positive which i have done.


Ratings are very important for sellers on eBay. The other thing is since they don't get the money till a buyer actually confirms receipt, it is in the interest of the seller to ship his item fast and send as described. I hate selling on eBay due to this reason, however it gives small sellers a national reach, which isn't easy with other sites, as they have minimum sales requirements are other crap.
 

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