Which one is better? ACT Junction Box or GX Box?

riser said:

Thanks! So tempted to get the 1 Gbps connection!

How fast can you download a file on IDM? 100 MB/sec? 😘

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ACT Giga signed up!

Video grab of ACT Giga DL speeds using IDM

alfiabraham said:

ACT Giga signed up!

Video grab of ACT Giga DL speeds using IDM

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Man, that's what I'm talkin' about! 😀

Now if I could just get a hold of the ACT guys to fix my connection that's been out since June 13! 😢

Does complaining at their Twitter help, Alfi? 🤔

Yes, you can tweet your complaint or call CC. If connection is down for long it might be due to cable cut..

alfiabraham said:

Yes, you can tweet your complaint or call CC. If connection is down for long it might be due to cable cut..

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Despite repeated calls to their CS, their reps just promise one thing or the other.

First they wanted us to pay Rs. 2200 for GX Box and once we did, they're looking for a GX Box!

Just tweeted.. Just like the common notion here, as long as we don't have an issue ACT service, it's the best in town.

However, if you run into issues, they're downright terrible to deal with! 🙁

I have the exact same problem Riser is facing. ACT is demanding 2200 deposit for the GX box. Some how I have managed them to accept it as refundable deposit.

And after all these issues my next billing due date as arrived, that I haven't paid as my connection is not working. Its already two days gone.

GX box is fixed

Carthiknaga said:

I have the exact same problem Riser is facing. ACT is demanding 2200 deposit for the GX box. Some how I have managed them to accept it as refundable deposit.

And after all these issues my next billing due date as arrived, that I haven't paid as my connection is not working. Its already two days gone.

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How did you manage them to accept it as refundable deposit?

Told them that I will disconnect the connection

I have been an Act Giga user for more than an year. I live on the 8th floor of a high-rise apartment and they have drawn the fiber right till my home through the internal cabling of the building structure.
The GX box is installed within my apartment and I use my Orbi mesh router system with it. I constantly get speeds of upto 920-950 Mbps (symmetrical) (1 ms ping, 0 packet loss), but only on my high end Core i7 laptop with SSD with ethernet. Rest of the devices on 5 Ghz channel max out at 650 Mbps.
They didn't charge me anything for the GX box and I am yet to have a single minute of downtime since I started my services with them.

Two of my immediate neighbours on the same floor are on regular 150 Mbps connections through the junction box. They also receive the promised speeds all the time with a ping of around 3-5 ms with no packet loss.
So in my experience both the junction and GX boxes are doing their job just fine. With Gigabit connections a dedicated GX box is a must and they will provide you with it.

What is gx box? its not a ONT?

YES.It is ont

alfiabraham said:

I have ACT 1 Gbps connection and they installed a Gx box for free. I suggest going for a one-time expense.

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i stay at madipakkam chennai and i currently have 200mbps hathway connection and have iptv service from bestbuyiptv.store..but channels keep buffering. i have Netgear r6220 dual band wifi router and wifi is excellent and my router placement allows me to connect ethernet cable to my tv as well..tv is equipped with wifi 802.11ac chipset..should i switch to ACT 1 gbps plan or should i switch to someother iptv service provider like comstarservices.com or both....thanks in advance for any help..kind regards..Sundar