My village is situated 6kms to city exchange which is Urban, but one exchange which is 2kms from my village is Rural. I choose the home combo plan limited 850 with a speed of 1mbps which never reach to me (only 256kbps). BSNL told me that its not possible for 6kms and will never gonna to get more then 256kbps as BSNL policy only for 3kms. The rural exchange of 2kms has good speed but I am connected only with this city exchange and there is no line to connect to 2kms rural exchange. When I asked the BNSL people to shift my plan to "Rural USOF BB Plans (Limited /Unlimited) for Rural Home & All Rural", they told me I am not in rural zone and this plan is for rural and not for urban. I am suffering between rural and urban defenition. Anybody can help me as in original I m in rural but suffering being attached to urban zone. Waiting somthing fruitful replies from experts.