Harkirat Singh Saggu
Newbie
hey india bb, i am new here. i actually submitted a request for plan change for my bb from home 500 C + to home 1000 unlimited one on 27th last month. BUT, on 2nd ... my bb stopped working, i was unable to connect through pppoe { but for 1st & till 2nd evening i was able to connect & check usage & my plan was still home 500C+ }. I called up 1500 & register a complaint for bb not working on 4th this month. Then in evening a bsnl employe called up to ask what the problem was. i told him about he 691 error. then he asked which user id was i trying & i told the same which am using since the start of bb (since jan 2007) & he said i am using a wrong id. he gave me a new id & a password. now though i am able to connet & surfe new but ... i am not able to check which plan i am using & what actually is my usage. i called up bsnl & the guy said i am using home 500 C+ plan. huh so in nutshell i applied for BB plan change & the gr8 BSNL shifted my id to new server (dunno why) & i am unable to check my usage. ANY HELP SERIOUSLY APPERICIATED !!!! THANKS