The regulation turns out to mandate storing your customer complaints in a “distributed ledger” that runs “smart contracts.”
A distributed ledger — whatever that specifically means — will store customers’ phone call preferences. This will ensure the data is centrally accessible — but only to registered telemarketers. (Who, I’m sure, will never abuse it or anything.) Users can revoke consent at any time.
As far as I can tell, this is the first case of a government requiring the use of a blockchain for a particular task.
