Tata Sky+ DTH Service: Technical fault while scheduling a recording

Guys does this happen to anyone else?I scheduled a recording of Super Singer last night and it failed to record and the reason given was technical fault. Anyone knows what this means and how to overcome it?

I have had a failed recording in the past but there was no error message - the program seemed to have recorded fine but it didn't play back. The box is quite flaky, I've had programs get stuck while rewinding and on one such occasion the box froze, had to completely power down (via mains) to get it back, if I'd been recording one or more programs during this time they'd obviously have been fcuked. If this is a one-off I don't think you should worry about it, otherwise it's a job for tech support.

so in short there is no guaranty that ur programs wud be recorded?why cant they make fail safe boxes?

I don't know if the software is updated automatically via the service, if that's the case then maybe a few of the flaws can be ironed out. But come on, this is just another h/w+s/w platform, that too with moving parts (HDD) - your experience with PCs should tell you that you're better off expecting some imperfection. I'm quite happy with the device overall and it works fine 95% of the time which is a huge leap from where TV viewing was a month back with the basic STB.

- your experience with PCs should tell you that you're better off expecting some imperfection.

minor imperfection can be tolerated but imperfection in basic/principle feature can not be. whats the use of paying 9000Rs when there is no 100% guarantee that program wud be recorded. We are not a trial users that they test features with us and we are supposed to report bugs in basic features itself.

I agree, the STB could be a little more stable but 100% is over-reaching, very few things have a 100% guarantee - last I heard it was death and taxes. Even my 80K PC doesn't come with a 100% guarantee for flawless operation. It's the state of the technology that's unreliable, I don't think TS is using us as guinea pigs, Sky has had these gizmos in operation for years and I'm sure their subscribers face similar problems. 9K sounds like chickenshit when I think of people buying VCRs for 15, 30, and even 40K in the early days. We haven't got to 100% yet but the progress is pretty good. Nothing wrong with complaining, progress would be a bit slower if nobody complained, but I'm quite happy with the way things are. :cool2:

Recording is such a minor functionality. Why cant it have 100% guarantee?Unless there is rain or hardware problem, such a SMALL software can not have slight inaccuracy.Ummm, let me compare with linux, i have scheduled so many things on linux. It has never failed a single cron job.(unless my comp is off or internet is down)

i agree that recording is minor, but everything cant be perfect as nosh said, besides not everyone is facing the issue.. one can cal their tech guys to fix it.. one sholdnt overlook the bigger picture..it adds a whole new perspective to watching regular tv.

I dont seem to have come across this. Might be an odd case

I have this problem thrice; all related to absence of power; twice due to power failure when the unit was in standby mode and once I switched off the mains unintentionally. But the message was - technical fault, unknown reason.

Guys I guess if you programme or schedule a recording on TS+ STB, at the time of recording atleast ensure that your STB is Powered ON completely or is in a Standby mode. For those who live in areas where there are ocasiional power cuts / voltage fluctuations / outages or Load Shading, I recommend the use of a UPS (Uninterruptible Power Supply) system with your TS+ STB & TV (similar to the one used with a desktop PC). I am saying this because I had experienced this same problem before & after opting for this UPS with my TV & TS+ system I am now trouble free, no more recording errors, no more interrupted TV viewing / program recording even during a power outage. I used a APC BackUPS ES500 AVR UPS (M/n: BE500Y-IN), it drives my STB & 23" LCD TV for a period of about 1hr during a power cut & can run my TS+ STB in On or Standby mode (while recording) with my TV off for about 1hr-45min to 2hrs. You guys can also plan for buying a slight high capacity UPS say 800VA or something for prolonged operation during an power outage. But what our main issue was, that a recording error occurs in schedule recording may be due to a glitch in power supply to the STB could be solved by the above way I guess. But again I would say its just my suggestion as it worked for me but then again I had to invest around Rs. 2600/- for that UPS which won't be economically feasible (affordable) to everyone.

Guys I guess if you programme or schedule a recording on TS+ STB, at the time of recording atleast ensure that your STB is Powered ON completely or is in a Standby mode. For those who live in areas where there are ocasiional power cuts / voltage fluctuations / outages or Load Shading, I recommend the use of a UPS (Uninterruptible Power Supply) system with your TS+ STB & TV (similar to the one used with a desktop PC). I am saying this because I had experienced this same problem before & after opting for this UPS with my TV & TS+ system I am now trouble free, no more recording errors, no more interrupted TV viewing / program recording even during a power outage. I used a APC BackUPS ES500 AVR UPS (M/n: BE500Y-IN), it drives my STB & 23" LCD TV for a period of about 1hr during a power cut & can run my TS+ STB in On or Standby mode (while recording) with my TV off for about 1hr-45min to 2hrs. You guys can also plan for buying a slight high capacity UPS say 800VA or something for prolonged operation during an power outage. But what our main issue was, that a recording error occurs in schedule recording may be due to a glitch in power supply to the STB could be solved by the above way I guess. But again I would say its just my suggestion as it worked for me but then again I had to invest around Rs. 2600/- for that UPS which won't be economically feasible (affordable) to everyone.


That should solve many issues...including hangups due to voltage fluctuations...every1 shud remeber these devices are very sensitive to power fluctuations and our power companies are not so sensitive to these equipments in our houses 🙂

Better buy 1KVA i.e. 1000 VA, for Rs. 3500/-. SOmetimes i used this ups to 21" CRT TV with TS Settop box. Works fine for me. :dance::dance::dance:

I have a 600 va inverter with 3 hour full load backup; so no problem in watching tv and use of pc for a couple of hours with normal comfort of fans. Fortunately, power outage is not more than 2 hours in our area, 3 hours very rare.

I have a 600 va inverter with 3 hour full load backup; so no problem in watching tv and use of pc for a couple of hours with normal comfort of fans. Fortunately, power outage is not more than 2 hours in our area, 3 hours very rare.

How much it costs?