Do you want to change it with your own unit?
or do you want MTNL to change it with another of their own?
What is the reason you want to change the modem?
If it the first question then you have to amke a written application (In triplicate, I was told so at Prabhadevi exchange) signed by person in whose name the connection exists that you want to return the MTNL unit as you want to replace one of your choice. Also mention that you want to continue using the broadband connection. lol yes that's necessary.
😀
If its the second or third question then you will have to provide a good reason for wanting the change unless you know someone at the exchange.
🙂
Thanks for your response.
I wish to change it to access MTNL BB on my
Galaxy S 2 /
iPad 2.
If I call their helpline, would they send someone to replace it? Are you serious about providing a good reason to change from wired to wireless modem? I thought that since I'm paying Rs 50 per month, I can change it without any hassle.
I don't wish to bring my own wireless modem, since I'm experiencing constant disconnection issues (despite following tips provided in this forum for the same issue).