Not Receiving some OTP SMS after porting from Airtel to Jio

  • Thread starter Thread starter slyronit
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I think something similar happened to me a few years back. I used to raise DND complaints for the unwanted sms messages. And then after a while realised that important messages like OTP etc from some sources such as banks, traffic police etc were not getting delivered to me. Complaints to the customer care and appellate did not yield any solution. Then I managed to secure an internal contact and that person helped fixed my problem. I have no clue what he did, but I felt quite sure that its due to the DND complaints I raised for sms. Hence I stopped raising DND complaints altogether since then.
 
I think something similar happened to me a few years back. I used to raise DND complaints for the unwanted sms messages. And then after a while realised that important messages like OTP etc from some sources such as banks, traffic police etc were not getting delivered to me. Complaints to the customer care and appellate did not yield any solution. Then I managed to secure an internal contact and that person helped fixed my problem. I have no clue what he did, but I felt quite sure that its due to the DND complaints I raised for sms. Hence I stopped raising DND complaints altogether since then.
@godric_gt Can you please help me out with how can I permanently resolve this issue? I don't want to lose my number.
 
If you have a kiosk at your office, you can try speaking to that person. Else another thing you can do is port to another operator and then port back. I seem to recall some people saying this worked for them.
 

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