Promised "1 hour" is over, it has been more than 9 hours, but I'm trying right now and not receiving the OTP on the new number.
Tried with old number (mobile has got fixed), received OTP, logged in, but it's saying: "Sorry! No airtel service is associated with your mobile number."
Now on the website I've shifted back to the old number, and again the "after 1 hour".
@uberjon I didn't restart the modem. I complained about the speed to
121@in.airtel.com on Thu, Mar 17, 2016 at 1:13 AM and during that time I even used
MAC filtering in
router to allow only my device to access internet, then speed: 7.26 Mbps using "Bharti Airtel Ltd" local server on speedtest.net. The reply I got from
121@in.airtel.com was:
Due to a technical fault in our international cable system, you may experience slow response or latency on some websites. We regret the inconvenience and we have routed the traffic through some other route to minimize impact on customers, however by 20th March it is expected to get completed fixed.
I replied:
I had mentioned in my complaint that I'm in Delhi and I tested the speed with Airtel's Delhi speed test server. So when I'm doing internet from inside of Delhi to inside of Delhi, can you please tell how does international cable system come into play in that? If I would have tested speed with say using America's server then I could have understood that international cable is being used.
Anyway, they have said "by 20th March" so I'll try tomorrow.
@uberjon How you know that line is set up for 16 Mbps? By the 19455 kbps (= 19.455 Mbps)?