x720
Incoherent Poster
@surajPrepaid or post-paid ?
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MTNL 3G Worst Speeds and even worst Customer Care!!
- Thread starter redhatperl
- Start date
- Replies 22
- Views 5,795
I called them and the lady was very nice, she helped me activate the number and then send the settings to me 😕
@bobby! No, they don't say anything like that.
It's like, how dare you disturb me son of a pig? /jk
..as far as my experience goes, they didn't tell me their name and any such information.
😛 Even BSNL and Beam executives Don't tell their names .. why is suraj_singh expecting that CC executive will tell their namess?
@bobby! No, they don't say anything like that.
It's like, how dare you disturb me son of a pig? /jk
..as far as my experience goes, they didn't tell me their name and any such information.
😛 Even BSNL and Beam executives Don't tell their names .. why is suraj_singh expecting that CC executive will tell their namess?
x720
Incoherent Poster
Anyway, here are the settings if you haven't got them yet :1.Delete any APNs you may be having except the mms ones.2.Create a new internet APN.3. If you are a prepaid subscriber enter apn asgprsppsdel , leave everything else as it is, no username password.or3. If you are a postpaid subscriber enter apn asgprsmtnldel , leave everything else as it is, no username password.4. Save the apn and enjoy your internet.
suraj_singh
Regular
" Even BSNL and Beam executives Don't tell their names .. why is suraj_singh expecting that CC executive will tell their namess?"
becoz i m also cust care excutive and i know the process.i found out their name who told me that" we r not allowed speak our name".but i don't know where i complain to such excutives ?
becoz i m also cust care excutive and i know the process.i found out their name who told me that" we r not allowed speak our name".but i don't know where i complain to such excutives ?
redhatperl
Newbie
You can report the problems to higher officials in MTNL. Just record the conversation and forward it to TRAI.. TRAI will RIP them off !!!
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