Loss of documents

Daddycool

Regular
Messages
840
My documents were found. I registered for Account Services and it showed my correct address.@anant - submitting docs again was not an easy solution in my case. Scaring the life out of them by being the innocent victim was by far the least effort and fastest result plan. And I don't know anyone in Tata Docomo. Secondly, AFAIK in Mumbai no dealers accept MTNL applications. MTNL is only accepted at their own offices.@SVK - I remember your case because I too had participated in your thread. I think we consumers should gang up and refuse to resubmit documents and make them responsible for their safety.@audioslave - I am sorry but you should have held them responsible. The moment they hand over the starter pack to you, it is an acknowledgement that they have received the required documentation from you. Now it is their responsibility.
 

obeliex

Regular
Messages
130
I have had experience of Tamilnadu Aircel asking me to re submit documents 3 times in a period of two years.( it was pre paid and I use it more in roaming and not spend that much. only old contacts calling me in that no) last time when they pulled the same trick ...I was travelling and did not go to their office again with in the stipulated date with documents.They stopped the sim and I have to run pillar to post to get back the same no, but existing balance rs 200 or so gone. application fee for re issuing sim with same no rs 100... day light robbery. I have no energy or time to port to BSNL or reliance GSM.
 

ashish

Addicts
Messages
4,267
Location
Mumbai
In april i had ported from uninor to airtel. In october i got an Sms that " Your CAF is not submitted and in 2 days as per the instructions from DOT, your no will be disconnected". i called the CC and toldIf CAF is not submitted, one cannot become a customer of the company as simple as that. the CC told, they are asking every airtel customer to resubmit it (obviously it was fake) i thought let them disconnect, i will screw them. The Sms kept repeating for 3 days and afterwards it got stopped. The connection is still working fine
 


audioslave

What?
Messages
1,556
I have Met the Idea Showroom Guys. The problem was with Docomo. Went to the store asked him to F** off and Give my Deposit back. They said it would take time. They would give it on monday. :glare:The Docomo guys called me on today after PUC Expiry and was asking me to provide SIM no in order to port. I told them what will you do when PUC code is expired. I politely disconnected and he didn't call me again.'I will Slap my self if i again approach Docomo!
 


iChaitanya

Well-Known Member
Messages
2,990
Location
Pune, India
^ You must encounter Idea CC before making that remark. :)

Idea CC is much better than TATA DOCOMO CC. Trust me on this one. :)
 

Daddycool

Regular
Messages
840
I guess each one has their own experience. For me, the !dea guys had just no clue about my issues. They pointed me to My !dea. They were helpless too. I had sent everything in writing by email. But I only ever received Auto Reply and nothing else except once. The only time I got a reply, they asked me for information that was already provided in my email.But the biggest shocker for me was the complete non-response from their nodal office.I gave up and switched to Tata Docomo. So far, my experience with their CC in Mumbai has been great. Never needed to contact their Pune CC. The chat CC is a great benefit. And their nodal office actually acted promptly with just one email.Can't say the same about the troll who sleep walks around this forum calling himself/herself "Tata Docomo"
 

anant.del

Addicts
Messages
8,193
@Daddycool Mine was in Delhi..the dealers accepting application here atleat the one I went to did !Great that your documents are found :Dbtw what is account services that you registered on was your no. postpaid ?
 

Daddycool

Regular
Messages
840
^ Account Services can be used with prepaid too. You can check personal details as per their records, recharge your phone connection and even get list of recent usage.
 

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