R u using it?
Yep. More than an year now. People make choosing an ISP much more contrived than it really is. There are only two left in India that don't enforce "fair caps"--Reliance and MTNL. With MTNL's limited availability, that only leaves Reliance. As far as quality and all those goodies are concerned, they fluctuate and vary depending on where you live. People are quick to comment on bad experiences relating to things but seldom would compliment and/or say positive things if they're satisfied with the service.
Reliance's customer support is retarded. It really is. Unless your queries relate to billing/filing a complaint, spare yourself a migraine and don't call them. As with any other ISP here (or any other service, I should say) after applying, you have to ride their backs for a couple of days. Reliance is not
ADSL like Airtel, they use an RJ-45 converter, whose technical term escapes me at the moment. Anyway, the only annoying thing relating to that is the web login. Due to their Modem running in bridge mode, you can't share the Internet via the
router without jumping through bunch of hoops.
If ICS is a priority, then depending on your uses (WiFi/Wired) get an additional LAN card (If you lack 2xLAN ports) or a PCI WiFi card/Random
Linksys/
Netgear Router to share the internet.
Reliance has
three unlimited plans, pick whichever suits your pocket. Reliance's
DNS servers are slow for me, so I use
Google's. I'd recommend running Namebench before you modify your DNS, however.