Dear Sir,I am srikanth, subscriber of reliance broadband connection(ID no.100000114498388, User ID. 344971512644).Despite of my continuous request to disconnect the broadband connection from July 2011, they did not provide the complaint number till November 2011 and They are claiming that they have received the complaint request from November 2011. Now they are enforcing me to pay the bill from July 2011 as I have shifted my house to some other place.I raised a request in the month of July2011 to disconnect the broadband connection that time customer care people took the request.But, now they are telling that the request is received in the month of November 2011.I shifted the house at the month end of June 2011 and not used the broadband connection from July 2011 onwards.Then why I have to pay the money from July to December 2011?On 03rd Feb 2012,one of the Reliance Advocate(his mobile no..(8739979439) called to my mobile number, and he said that they booked a case on me for the due amount [Rs.4140] and the Advocate troubled me alot,he is not at all listening what I am telling.He gave 1hr time and asking me to pay the bill amount. Then I went to the reliance office, I said the same thing and they checked all the details for my account. Then in the middle the Advocate called again and he was telling only 5minutes time to pay the amount.. I gave the mobile to reliance people to talk to the advocate.Then also he was not listening what they were telling.The Advocate don't know how to talk to a citizen and employee also,he don't have manners. This was the horrible and embrassing moment.Without using the internet also I paid the amount.I sent mail to the Customer Care also regarding this,they replied like this "We regret for the inconvenience caused in this regard.We kindly inform you that your request has been forwarded to the concerned department to solve the issue. One of our executives will respond to you shortly."But till now there is no response from Reliance Customer Care.I asked the Reliance Broadband to provide the logs of usage of my broadband connection from July 2011 month onwards.In that log it will show whether i used the broadband or not?And refund my money back, what I paid unnecessarily. If you have any further questions reply back to same mail. So that I'll give further details. Regards,Srikanth.