DNS Problems on Excitel Broadband

Weird it looks like a local issue, I am on fiber and it seems to be working without any issues throughout the day.
 
DNS problem widely affects Excitel users around the country though. And even private dns does not help which is kind of crazy. Warp was also not connecting for me. PIA connected and forum worked under it.
 
it was working fine till 12.45AM (till the time I was awake) and in the morning also working... No issues...
 

My friend on Excitel contacted me saying Jellyfin (my media server) isn't working. Rest of the internet was working but for some reason my server was showing Connection Timed Out.

Told him to enable Private DNS on his phone and it started working again.

Excitel's DNS Servers suck.
 
@JB701 What DNS mode are you using with Excitel?

I tried to use DNS Resolver in non-forwarding mode, and pfsense is unable to access the root servers.

Code: 
$ host broadbandforum.co
Host broadbandforum.co not found: 2(SERVFAIL)

Looks like, I am forced to use forwarding mode with Excitel own DNS.
 
Root servers also port 53 too which is hijacked. The reason why it don't work is because all the port 53 queries are redirected to their recursive DNS Server.

If you have a VPN you can route DNS Queries over that (set Outgoing Interface to VPN in DNS Resolver).
 
Last edited:
I wonder what happens if VPN interface is the only outgoing interface. On cold boot pfsense will not be able to resolve since the VPN tunnel will not be up. Kind of chicken and egg problem.
 
I'm planning to change ISP to Excitel & get its yearly 300mbps plan, but before that i just want to know, is it possible to use Google or cloudfare DNS, directly in Excitel Fiber ONU device ?
 
unlikely on the excitel onu. you can use encrypted dns on your devices or on your own router in access point mode (dns probably doesn't work on access points though). or get the dumb onu from excitel and use your own router and set dns on that.
 

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