Degrading BSNL Broadband and its Infrastructure. No hope in sight :(

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1,777
Location
NA
ISP
BSNL Fiber 750GB
I have been a BSNL customer for some years now , more because its the only ISP in many parts of the south india. Starting from the later half of this year , the BSNL broadband has been slowly degrading.
Every weekend , BSNL networks starts to crumble under the load (weekend influx of users) and not until Tuesday , the network starts to come back to normal.
It been happening for past 2-3 weeks. My SNR are within normal.
Here is current ping to google dns , so inconsistent , and also so high . Usually my pings are 20-40ms , but since its monday and as i said before , pings are horrible.


Routing is bad , and i dont know if bsnl is going to improve its infrastructure.
Today placed a complaint and got calls from local BSNL officer , regional officer . Regional officer had no clue what i was telling , as he kept saying my speed is 512kbps and it will soon be 4mbps coming 1st.. *facepalm* and i kept repeating the issue is with Routing and not with my speeds. I just said to tracert to one ip (valve server ) and look at the route and see for the lagging / latency node (TATA server)
http://whois.net/ip-address-lookup/180.87.12.81




A simple routing from india to singapore now goes via US *morefacepalm*
Did try to contact TATA , but they said to instead contact my upstream provider , ie BSNL 🙁
This has already been detailed in this blog post : http://anuragbhatia.com/networking/bsnl-softlayer-connectivity-problem-possible-fix/
And as the blogger said , its upto BSNL to correct the issue , which i think wont happen anytime soon.
Also from one of his tweet :

BSNL in #3 out of top 50 world most active AS'es. Keep on screwing up routing AS9829!
http://bgpupdates.potaroo.net/instability/bgpupd.html
With no other ISP in my place , and no other prvt players coming along the road in any time soon .. Dont know what else to do.
With more dwindling profits , BSNL is in precarious condition and letting it fail will eventually lead to more people being cut off from internet , letting it live will only deteriorate the already present horrible network. Right now in Catch 22 situation .

All i think we can do currently is keep lodging complaint after complaint . But the current mentality of BSNL personnel's is to run an OK network , irrespective of it performs.
Does it lag ? Do you have latency while gaming ? Not able to run a decent 240p youtube video ?
WE ARE LEAST BOTHERED !!
 
I have no problem running a 240p video but pings are pretty high to be fair. Network really seems to be overloaded! Every month i get atleast one FUP reset! haha
 
Checked the self portal for the complaint status and now it shows , its closed ... WTF
Does anyone know the nodal officer ph.no or email ID or high level technical contact details ?
 
In last 2 days, I had some issues. I am not sure if they have rectified it yet.
 


cant play FIFA 14 online ... terrible lag and bad bad latency.. F*^K U BSNL.. there is no other ISP where i stay.. so im stuck with BSNL.. im so unlucky .. BSNL you ruined my fun time.. WISH YOU PEOPLE BURN IN HELL FOR ETERNITY
 
Bibhuti Bhushan Barman said:
I use bsnl only because there is no other high speed isp in my area...bad experience with bsnl broadband. I havig problem with 240p video in youtube.
You should be happy with your speed, because I am even unable to play 140p video.
 
the most common story stuck with bsnl becoz we dont have a fucking good bb provider in our area god knows when will indian bb scene will change
 

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