Airtel eSim / Email Update

Nikhil Sharma

JioFiber / BSNL FTTH user
Messages
1,393
Location
Gadarwara
Hi,

I just got my sim card replaced yesterday and the SMS service is blocked for 24 hours.

I actually want to update the email linked to my AirTel connection so I can activate eSim.

Since I cannot send SMS can I go to the Airtel store to get my email updated?

Or better, can I get an eSim from the Airtel store without sending any SMS?
 

ap99

Member
Messages
79
I don't think you can get an eSim from the store without sending any SMS.
So you have only one option left which is to update your email in their records.
You can definitely update your email by visiting the Airtel store but you can do it by calling 121 or by sending a mail to 121@in.airtel.com as well.
They will ask your personal details to confirm your identity.
 

Nikhil Sharma

JioFiber / BSNL FTTH user
Messages
1,393
Location
Gadarwara
Just went to their store, they said that we do not update email from here.

If I send SMS on 121 it will take 24-48 hours.

Clueless.
 


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