ACT broadband. Need reviews

Hi,
I use Beam and I have 10Mbps plan. Even my speedtest Results shows 3-6Mbps to US & UK servers.
The Thing is which you are comparing to 4Mbps Airtel Broadband:haha:. They can't provide more than 4Mbps so speed test would show 4Mbps to any server. Apparently, Don't Rely On Speedtest Result. Download files from Dedicated Download Servers and From Torrents. A Well Seeded torrents should easily deliver 1.1Mb/sec Speed and If you are doing a HTTP download from dedicated server like Apple You should Get full download speed 1.1-1.2 Mb/sec

PS: I am assuming you are on ACT 10Mbps plan.


These are Some of the Videos who are on Beam 10Mbps plan, you should get some idea.



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you have Ambani's and Mittal's Backing you :huh:

Hi, As you know the download from diffrent sites varry based on their throughput eventhough you have higher bandwidth. Certainly we are there to resolve your issue if it varries between ACT & Airtel. Can you be more specific on which sites you are experiencing the slow speed.

rgds

Thanks, those videos tell real good things about Beam! I see what you're saying but yes, I was talking about downloading off dedicated http download servers. I listened to what you said and I just downloaded iTunes from the apple's site and I'm hovering around 220-270KBps on ACT and 410-440KBps on Airtel. I downloaded Avast AntiVirus from download.com and there's no change in comparisons. This is SO NOT cool!
 
on a serious note, Are you Fuped?
 
on a serious note, Are you Fuped?

Hahah, no way, I don't think I'll be FUPed this month, haven't been around for sometime. Torrents are doing just fine.

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ACTian: It really needs to be fixed, I don't want to wait forever trying to download something from a "Dedicated" server.
 
The quality of the internet connection does play an important role, hence the Airtel to back it up for me. Most people just speedtest right off the bat on Indian servers and they believe the promised speeds. Like you said, I think it could be a peering trouble with ACT. ACT needs to look into it seriously if they're trying to assure quality.Most 1080p videos on youtube played pretty much without the dreaded buffering BUT not all of them, but that's not bad at all I think.
 
Hi,
I use Beam and I have 10Mbps plan. Even my speedtest Results shows 3-6Mbps to US & UK servers.
The Thing is which you are comparing to 4Mbps Airtel Broadband:haha:. They can't provide more than 4Mbps so speed test would show 4Mbps to any server. Apparently, Don't Rely On Speedtest Result. Download files from Dedicated Download Servers and From Torrents. A Well Seeded torrents should easily deliver 1.1Mb/sec Speed and If you are doing a HTTP download from dedicated server like Apple You should Get full download speed 1.1-1.2 Mb/sec


Sites like Apple are not a good representation of an "American" server, as they use content distribution networks; so if you're downloading from sites like Apple, Microsoft or Google (not to mention numerous others), you're likely to be downloading from a server physically located in India (no matter what the IP address whois says).

To illustrate the very same point, we have an Akamai box in the network. Akamai happens to be responsible for serving up Comcast's website. As such, Comcast.net is 1ms away from me as it happens to be cached on said box, as is any other site served up by Akamai - yet pinging one of Comcast's IP's in Atlanta is still 276ms away, and, I would rightfully expect download speeds between downloading from an Akamai hosted site versus some other site to reflect the difference by cutting the result by as much as 75%.

In GooTube's case (which uses it's own CDN): GooDNS is 1-2ms away, Youtube is 1-2ms away as well (as we connect directly to them). In my case, a fairly good representation for speed outside the network is a site like Filehippo (fs32.filehippo.com, the server chosen for my most recent test, is located in NL), but your networks may vary.

(weird posty things happened, removed the embedded videos)

These real world tests, while mostly valid, are skewed by the same things mentioned above: downloads are coming from Indian servers, as are uploads. Were we to try uploading to some random server in the US, the results might be less impressive.

Moreover, I think using an IDM is a little bit cheating, as they are specifically designed to start multiple streams to ensure the best possible speed. Let's say you download the file in your browser and you get say 300KB/sec, but then using an IDM you get the full 1.1-1.2MB/sec: this is no accident.

Some web-servers are configured to offer only a few mbit/s per client, but when you use the IDM then as far as the web server is concerned, it is uploading 4 separate streams to 4 separate clients. In other cases, the IDM might be downloading chunks of the same file from several different mirrors.

As per my example of Filehippo above, if that server in NL gives me a hypothetical 33% throughput of my connection (so, say, about 3.3mbit/s out of 10 available mbit/s), using an IDM would improve my experience because the IDM is either going to establish multiple connections to that server, or even might start downloading from several different distribution servers of filehippo.com, thereby artificially improving the experience over what the average joe (who is unlikely to have an IDM) will get.

I'm not saying this is a bad thing, or that it's wrong - I'm a fan of using IDM's myself because of the improved experience and the fact that it does maximize the potential of my connection - but it doesn't necessarily represent what you can get out of a single stream.

you have Ambani's and Mittal's Backing you :huh:

Don't you think that would represent a conflict of interest?

Thanks, those videos tell real good things about Beam! I see what you're saying but yes, I was talking about downloading off dedicated http download servers. I listened to what you said and I just downloaded iTunes from the apple's site and I'm hovering around 220-270KBps on ACT and 410-440KBps on Airtel. I downloaded Avast AntiVirus from download.com and there's no change in comparisons. This is SO NOT cool!

Lucky me, I get full speed downloading iTunes from Apple.com 🙂

Peering issues. I Doubt it's Peering issue.What beam users used to face earlier.

https://broadband.forum/beam-fiber-broadband/61434-finally-applied-beam-telecom-broadband/4/#post420318

Can you load 1080p youtube without issues? If not, Please Ask for Help.

Or caching. Or DNS.

The quality of the internet connection does play an important role, hence the Airtel to back it up for me. Most people just speedtest right off the bat on Indian servers and they believe the promised speeds. Like you said, I think it could be a peering trouble with ACT. ACT needs to look into it seriously if they're trying to assure quality.

Most 1080p videos on youtube played pretty much without the dreaded buffering BUT not all of them, but that's not bad at all I think.

Do a traceroute to Youtube - this may give you an idea as to whether or not they're routing directly to Google's CDN or relying on their upstream for it.

Another question would be whether or not you are using ACT's DNS or some public DNS: this can vastly affect the quality of your connection to some of these sites. If I changed my DNS over to like OpenDNS, I'd be relatively certain to get awful speeds to sites like Youtube or Apple. If you're not already using ACT's DNS servers, maybe changing to them will help.

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On a Beam 10Mbps plan and 1080p Never buffers for any Video.

https://www.speedtest.net

https://www.speedtest.net

https://www.speedtest.net

Which LA server? Dreamhost or Internode? For me, Dreamhost is decent, Internode not so much.

Which Dublin server? Digiweb, Eircom or Vodafone IE? For me Vodafone is great, Digiweb fluctuates between excellent and OK, but Eircom is awful.
 
Moreover, I think using an IDM is a little bit cheating, as they are specifically designed to start multiple streams to ensure the best possible speed. Let's say you download the file in your browser and you get say 300KB/sec, but then using an IDM you get the full 1.1-1.2MB/sec: this is no accident.

I get 900kb-1.2Mb/sec on FF. I don't use IDM.




Which LA server? Dreamhost or Internode? For me, Dreamhost is decent, Internode not so much.

Which Dublin server? Digiweb, Eircom or Vodafone IE? For me Vodafone is great, Digiweb fluctuates between excellent and OK, but Eircom is awful.
Dreamhost.

Digiweb.
 
I get 900kb-1.2Mb/sec on FF. I don't use IDM.

The videos use an IDM which is what I was referring to 🙂


Dreamhost.

Digiweb.

Sweet. Nice to know I can achieve better pings & speeds on a 10mbit/s copper plan using those servers 🙂
 
Sweet. Nice to know I can achieve better pings & speeds on a 10mbit/s copper plan using those servers 🙂
Post the Results to the same Servers.
 
Post the Results to the same Servers.

I am genuinely interested to see all about ISPs like ACT (and Beam, for that matter) and read most of the threads that come up because it helps me with my own thing.

So, to avoid going OT any more than it already has, I will post results in a thread that isn't about ACT Broadband.

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Have PM:d the results to @audioslave
 
Apart from speed issues, there customer service is pathetic, I have been suffering for long and you are stuck with no responses and no escalation process. Would suggest to avoid ACT if possible. They are not worth.
 
Apart from speed issues, there customer service is pathetic, I have been suffering for long and you are stuck with no responses and no escalation process. Would suggest to avoid ACT if possible. They are not worth.

Hi SKKS, If you are facing speed issue then can you send me your account info by email and i will ensure the issue is resolved asap.

rgds
 

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