Reliance Broadband service in Juhu/ Andheri, Mumbai experiences? Looking @ Thunder 1099 4 MBps Plan

crashnburn_in

Regular
Messages
167
Reliance Broadband service in Juhu/ Andheri, Mumbai experiences? Looking @ Thunder 1099 4 MBps Plan

The last time I asked for/ ordered service they said they did not have linkage to my building, when the funny thing is their biggest local office/ building is right opposite our building. Funny thing is the amount they spend on local marketing (pamphlets and what not) they might as well have built a line and it would have paid for itself in ROI very soon.

So, upon talking to their guy, he said he is talking to the network officer/ guys and will let me know what / when they will build the link for service. Following are some quotes from the last attempt.

Anyone have contact of Reliance Broadband Officer/ Exec in Mumbai? Sales/Customer Care/ Network Ops? If you do please share by posting a reply or a PM. I'd appreciate it. I'd like to connect with higher ups about some matters. I'd much appreciate it.
1800-3000-7777 is their customer care contact number and 1860-200-2011 is their Appellate office contact number. If the issue is even more serious, then I suggest you Email anil dot ambani at relianceada dot com. :)
Those toll free numbers usually dont get me a hold of specific officers who have specific roles/ departments. I'd like to get a hold of someone located in Mumbai who can lend an ear. I wouldnt mind trying ADA, but let's see if he replies like Steve Jobs.
Any one in Bombay/ Mumbai have experiences with Reliance, especially in these areas / these/ recent plans?

Any reviews / experiences of this plan in Mumbai/ Bombay - Especially Andheri/ Juhu Lane/ JVPD area?
Any reviews / experiences of this plan in Mumbai/ Bombay - Especially Andheri/ Juhu Lane/ JVPD area?
 

x720

Incoherent Poster
Messages
10,429
Location
Gurgaon | Mumbai
Call the number on the pamphlet?

Though, rcom last mile cabling is extremely shabby in most areas, resulting in BMC cutting off their cables at will, leaving subscribers with no internet.
 

crashnburn_in

Regular
Messages
167
Did you read what I wrote? :p Its via the pamphlet that I got hold of that guy who is like a sales agent for them.

Call the number on the pamphlet?

Though, rcom last mile cabling is extremely shabby in most areas, resulting in BMC cutting off their cables at will, leaving subscribers with no internet.
 


Hemal

New Member
Messages
4
I took a new Reliance broadband connection at borivali on 11th april 2015...Paid advance of 1200 for installation n advance rental...worked till 24th april and till today ie 10th may 2015 its down...Most frustrating is they close complaint automatically without even intimating or confirming client...I call almost twice daily to rel cc to confirm weather complaint is open or closed...spoked with their applette officers 2-3 times yet no resolution...Their DP is down due to rental issue and these guys are just buying time...to add more frustration their billing dept started calling me to pay bill of some 200 bucks...totally shameless company policies...i even lodged complaint on consumer forum and there also i got stupid reply that we have resolved the issue...Am fed up as my work has been badly effected due to their false promises and delay and till now there is no sign of working...Paid 1200 for 12 days of internet and also to have all sorts of frustrating experiences and to receive calls frm their recovery agents to pay more for internet that is down since weeks
 

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