Experience dealing with @idea_cellular bullshit on a new prepaid connection

Sushubh

Creator of new threads from offtopic posts
Staff member
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399,220
Location
Gurugram
ISP
Excitel
Airtel
how do i disable these scrolling messages? cell info messages is off for both sims.

 

Sushubh

Creator of new threads from offtopic posts
Staff member
Messages
399,220
Location
Gurugram
ISP
Excitel
Airtel
Great. I was asked to dial 59059 to activate the phone. I did that.
I was asked to recharge an amount and dial 2222.
I recharged.
I dialed 2222.
I was told that I have still not recharged.
Idea My Account section also does not show any recharge. :\
 

igloo

Not just Internet.
Messages
3,093
Location
New Delhi
ISP
Exictel Fiber 100 Mbps Unlimited Plan
Enjoy the idea, their systems in Delhi are messed up.
 


Sushubh

Creator of new threads from offtopic posts
Staff member
Messages
399,220
Location
Gurugram
ISP
Excitel
Airtel
Option appeared after activation of SIM somehow. My balance is still missing. :-\
 

igloo

Not just Internet.
Messages
3,093
Location
New Delhi
ISP
Exictel Fiber 100 Mbps Unlimited Plan
Call 198
 


Sushubh

Creator of new threads from offtopic posts
Staff member
Messages
399,220
Location
Gurugram
ISP
Excitel
Airtel
Went through like hundred messages before got a real person who said recharges can take seventy two hours.
 

igloo

Not just Internet.
Messages
3,093
Location
New Delhi
ISP
Exictel Fiber 100 Mbps Unlimited Plan
I don't believe in their story and ask them to register a complaint straight away, also write the complaint no for sake of reference.
Don't be rude but act as if you know the stuff.
 

Sushubh

Creator of new threads from offtopic posts
Staff member
Messages
399,220
Location
Gurugram
ISP
Excitel
Airtel


this company is really testing my patience.
 

Sushubh

Creator of new threads from offtopic posts
Staff member
Messages
399,220
Location
Gurugram
ISP
Excitel
Airtel
Trying to deactivate from the web gives error:

 
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