Tata Indicom Broadband in Bangalore

resource

Newbie
Messages
2
Need help! Can somebody guide me how to get out of following issue with Tata Indicom Boradband in Bangalore.

We have placed order for 2 MBPS broadband connection on 28th March, 2007. Till now we have not got the connection, whenever we call customer support no 6060 7070, the executives gives all wrong information.

Finally I have asked them to cancel and repay our payments still they have not payed.

Details of our connection request:
Tata Indicom 2mbps line
Installatin:Rs 1,000
Security:Rs 1,000
Enquiry no:1121540
App no:1028388
resourcedesign@vsnl.net

costomer support ticket nos.
2047054
2066814
2151974 (Neelima)
2179884 (Rajesh) (Ruby)
 

Sushubh

Creator of new threads from offtopic posts
Messages
427,693
Location
Gurugram
that's tata indicom for ya... their customer support is popular for being very unfriendly.
 

meaculpa

Regular
Messages
230
Have done a bit of online checking on your behalf. Check out the following links
Tata Group | Media room | Tata contacts
You could contact head of corporate comm. VSNL with a complaint
I suspect you have taken the connection for business/ commercial use, so see if this link helps
Tata Group | Our companies | Tata Internet Services | Profile
You could throw this at them
Tata Group | CSR | Corporate governance | Business excellence | Soaring to conquer

Good luck! - a fellow sufferer
 


resource

Newbie
Messages
2
Oh... Thanks a lot for your help, I will defenitly write to all the contacts that you have sent and also I will direct them to visit this forum.
 
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