Sify cheating by sending duplicate packets.

Messages
11
Location
NA
ISP
Sify
Hi,I one of the sify victim from Bangalore, I have 256kbps unlimited plan from sify. Recently I noticed that I can able to download stuff at the half of the speed of my bandwidth. But my network monitoring tools showed me I am using full bandwidth, got little suspicious and fired wireshark (ethereal), And I can see lots of duplicate packets and duplicate acks from sify servers, thus slowing down the speed by half. When I contacted sify cc they said they will resolve it in 11 hour, but no work from them for last two days.If any of you facing this problem, complain to them and get the service ticket number, so that you can sit on their neck until this issue is resolved.Bye.
 

unikuser

Newbie
Messages
3
Location
NA
ISP
sify
I live in bangalore and I also have the same issue from 2 days. I also called them up before two days. They started saying that they do not gaurentee speed in shared connections and asked me to take a dedicated connection.
 

Sushubh

Be nice pliss
Staff member
Messages
388,390
Location
Gurugram
ISP
Excitel
Airtel
i have a question. can you provide solid documentation on possbile data duplication tactics you think sify is practising?we can highlight it in the online media.
 


amish

Star gazer
I got banned!
Messages
24,795
Location
Mumbai
ISP
MTNL Mumbai BB_600 @12mbps
duplicate ACKs and packets mainly happen because of faulty switch or cable or LAN problem and hence reduces speed. i dont think it wud be done on purpose. there are other better and undetectable ways to restrict speed.
 

Sushubh

Be nice pliss
Staff member
Messages
388,390
Location
Gurugram
ISP
Excitel
Airtel
heh. maybe they found this incredible way to show u that you get the promised speed but half of it is supplied from our local servers to fool ya ;)
 

boygr8

Regulars
Messages
1,923
Location
NA
ISP
MTNL Broadband
I never had any speeds issues till i quit sify about 3 months ago. and sify now gives great speeds.....itsusually LAN issues with ur CTO that bother mostOnly if Sify could install WI Fi transmitters, it could be real success
 


sumit.bajaj

Newbie
Messages
1
Location
NA
ISP
SIFY
Hi,

I one of the sify victim from Bangalore, I have 256kbps unlimited plan from sify. Recently I noticed that I can able to download stuff at the half of the speed of my bandwidth. But my network monitoring tools showed me I am using full bandwidth, got little suspicious and fired wireshark (ethereal), And I can see lots of duplicate packets and duplicate acks from sify servers, thus slowing down the speed by half. When I contacted sify cc they said they will resolve it in 11 hour, but no work from them for last two days.

If any of you facing this problem, complain to them and get the service ticket number, so that you can sit on their neck until this issue is resolved.

Bye.

I am also facing the same problem since last 2 weeks. Now they say that its a shared connection and I should expect b/w 8-30kbps on my 256k unlimited connection (it should be 25+ most of the times)..

Regards,
-Sumit