Getting 1.7 mbps on 4mbps plan

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65
last month i got a 4mbps Uld999 plan .and i checked for speed at speedtest.net the speed was 1.7mb/s.so i reported to bsnl they didn't give me proper support.so i came here to tell my problem. please help me

My Router Information is below
DG-BG4011N
 

Sushubh

Administrator
Messages
426,203
Location
Gurugram
Send complaint to PGPortal and hope for the best. 3.2mbps is kind of accepted as per TRAI norms. Nothing below it.
 

Sushubh

Administrator
Messages
426,203
Location
Gurugram
Just to give it a try, visit your local exchange and try to ask the exchange guys to increase your line speed to 6000kbps :D they usually put it at 4000kbps which stupidly enough is still below 4mbps. distance and other factors results in further slowdown resulting in speeds of around 3.2-3.4mbps.
 
Messages
65
i just made a direct line to modem now my Router stats are

is there any improvement in my line.
and again one thing i am 3km far from telephone exchange
 

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