Hi, I applied for bsnl broadband and landing on 29-sep-2014 and i got my landline connection on 20-oct-2014
and after 2 days got my broadband activated on 22-oct-2014. I have got "BBG Combo ULD 2799##" plan. I bought my own modem and got telephone from bsnl. Today i received message on my cell phone that" my number has been billed with RS. 5252 on 1-NOV-2014 and due date is 27-NOV-2014".
I have no idea why they charge me 5252rs for a unlimited plan of 2799rs to clear telephone billed is not fixed and i have not made a single call. And it has not been yet 30 day to get my connection activated then why they sent me bill before 30 day.
I have added all the nessary screenshot please somebody tell me whats wrong here. Did bsnl charge me for only 10 day period. Please explain briefly what i should do now.
Here is screenshot of my bill.
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Here is a screenshot of bill analysis from bsnlselfcare account
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Selfcare Account screenshot
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and after 2 days got my broadband activated on 22-oct-2014. I have got "BBG Combo ULD 2799##" plan. I bought my own modem and got telephone from bsnl. Today i received message on my cell phone that" my number has been billed with RS. 5252 on 1-NOV-2014 and due date is 27-NOV-2014".
I have no idea why they charge me 5252rs for a unlimited plan of 2799rs to clear telephone billed is not fixed and i have not made a single call. And it has not been yet 30 day to get my connection activated then why they sent me bill before 30 day.
I have added all the nessary screenshot please somebody tell me whats wrong here. Did bsnl charge me for only 10 day period. Please explain briefly what i should do now.
Here is screenshot of my bill.
-- dead tinypic image removed --
-- dead tinypic image removed --
Here is a screenshot of bill analysis from bsnlselfcare account
-- dead tinypic image deleted --
Selfcare Account screenshot
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