I took the beam connection 8 months back and I bought my own router TP-Link TDW8968.
I have been using initially in PPOE mode in that router but the connection wasnt kept alive. I had to connect the cable to my laptop to login into beam portal and then reconnect it to the router. Later, I started using dynamic IP mode which worked well.
Since last 2 weeks, I am seeing frequent connection drops in the router. I upgraded the firmware to the latest but still seeing the same. But when I connect the cable to laptop its working well.
Beam assigns a different subnet IP address if connecting via router thru PPOE (183 series) mode. But when I connect the cable to my laptop directly it again gets a different subnet IP address (49 series). I am not sure where the problem lies.
Any ideas to figure that out? How do I troubleshoot the router and beam cable to pinpoint the root cause?
thanks,
Ravi
I have been using initially in PPOE mode in that router but the connection wasnt kept alive. I had to connect the cable to my laptop to login into beam portal and then reconnect it to the router. Later, I started using dynamic IP mode which worked well.
Since last 2 weeks, I am seeing frequent connection drops in the router. I upgraded the firmware to the latest but still seeing the same. But when I connect the cable to laptop its working well.
Beam assigns a different subnet IP address if connecting via router thru PPOE (183 series) mode. But when I connect the cable to my laptop directly it again gets a different subnet IP address (49 series). I am not sure where the problem lies.
Any ideas to figure that out? How do I troubleshoot the router and beam cable to pinpoint the root cause?
thanks,
Ravi