May be I've never experienced such V.I.P. treatments till date, or since I become online freak.
But HTC Store gave my father a very bitter experience in DELHI.
He bought phone on whatever price it was, i think MRP or so.
he was new to
android, phonebook transfer was not done.
He used to take classes from me on phone and every night he asked more about it, normally 1 hour every weekday.
But later he become too friendly with phone and jumbled up some settings, sent the phone thru his PA to Store
they RESET and sent back, WTF, his phone-garten time reset
Few weeks later similar issue, phone sent, RESET
Few weeks later similar issue, phone sent, RESET
Later I begged him to stop sending phone to store.
Only Good thing was once Motherboard went dead and HTC replaced it within 1 working day.