I ordered food via Just Eat yesterday and here is my experience
Good:
1. I got 20% discount by applying a coupon (altough the discuount was applied only on the price of food and not on taxes)
2. I furter got 10% discount (on total amount, including taxes) for using PayUMoney.
3. I could order food from the comfort of my home with just few clicks on my computer
Bad:
1. Advertised time of delievery, for the restaurant I chose, was 45 minutes but it took JustEat 25 minutes to confirm my order than 1 hour by the restaurant to deliever food and I do not think 1hr 25 minutes is acceptable waiting time for food to arrive.
2. The delievery guy who came to deliever my food had no clue that my order was prepaid. I showed him the email but the bill in hand was of full amount the email I got from JustEat was for the amount they charged me and therefore two different amounts. The guy insisted that I should give a call to Just Eat call center so that he could confirm.
I will give them at least one more chance for the convinience they provide and if the time it takes food to reach me does not improve I will move on 🙂
Good:
1. I got 20% discount by applying a coupon (altough the discuount was applied only on the price of food and not on taxes)
2. I furter got 10% discount (on total amount, including taxes) for using PayUMoney.
3. I could order food from the comfort of my home with just few clicks on my computer
Bad:
1. Advertised time of delievery, for the restaurant I chose, was 45 minutes but it took JustEat 25 minutes to confirm my order than 1 hour by the restaurant to deliever food and I do not think 1hr 25 minutes is acceptable waiting time for food to arrive.
2. The delievery guy who came to deliever my food had no clue that my order was prepaid. I showed him the email but the bill in hand was of full amount the email I got from JustEat was for the amount they charged me and therefore two different amounts. The guy insisted that I should give a call to Just Eat call center so that he could confirm.
I will give them at least one more chance for the convinience they provide and if the time it takes food to reach me does not improve I will move on 🙂