I received an email last month that Tata Indicom was ceasing its residential ISP operations and all existing customers would be migrated to Tata Docomo while keeping the same plan on the same wiring infrastructure. In that email, it was mentioned that KYC procedure for the Docomo account was to be completed by 15th April, failing which the connection would be terminated at April end. Now, someone from Tata was to call to setup an appointment for a house visit to collect the KYC documents.
Well, so far, no one from Tata has called, and it's the 15th today. I have sent them 3-4 emails over the past 10 days, and the basic reply has been that my case was escalated to priority, and that's about it.
Does anyone know more? If you're a Indicom customer, has your KYC visit occurred?
Well, so far, no one from Tata has called, and it's the 15th today. I have sent them 3-4 emails over the past 10 days, and the basic reply has been that my case was escalated to priority, and that's about it.
Does anyone know more? If you're a Indicom customer, has your KYC visit occurred?