Hi,
I am using VODAFONE network, and in my area we are facing network issue (even my friends and colleages), when on a call every 10 seconds the sound goes OFF for about 20 seconds.
Getting totally frustrated with it, i planned to go for Number portability to BSNL Network.
I went to BSNL office (10 kms from my place) I filled all forms and submitted the proofs ( i am from Andhra Pradesh, currently living in Bangalore).They didnt accept the Proofs from different state, they said they need proof of residence in Bangalore, i asked if i can submit my owner's Electricity Bill, they said Yes.
So i went back (10 kms) took electricity bill Xerox copy and submitted them, but this time they needed a signature of my Owner on it.(couldnt they have mentioned this earlier ?)So again i went back (10 kms) got the signature on the Xerox from my Building Owner.
As if it was not enough, they asked me to get my building owner's ID Proof.
That was it, i really got pissed off. I finally went back and ported my Number to AIRCEL network.
I wanted to know, is it really this hard to port my number to BSNL ?Why are they treating the customers like that ?
Do i really need to submit my local residence proofs too ? ( I submitted my Passport, License and PAN Card, but still they were not satisfied).
I am using VODAFONE network, and in my area we are facing network issue (even my friends and colleages), when on a call every 10 seconds the sound goes OFF for about 20 seconds.
Getting totally frustrated with it, i planned to go for Number portability to BSNL Network.
I went to BSNL office (10 kms from my place) I filled all forms and submitted the proofs ( i am from Andhra Pradesh, currently living in Bangalore).They didnt accept the Proofs from different state, they said they need proof of residence in Bangalore, i asked if i can submit my owner's Electricity Bill, they said Yes.
So i went back (10 kms) took electricity bill Xerox copy and submitted them, but this time they needed a signature of my Owner on it.(couldnt they have mentioned this earlier ?)So again i went back (10 kms) got the signature on the Xerox from my Building Owner.
As if it was not enough, they asked me to get my building owner's ID Proof.
That was it, i really got pissed off. I finally went back and ported my Number to AIRCEL network.
I wanted to know, is it really this hard to port my number to BSNL ?Why are they treating the customers like that ?
Do i really need to submit my local residence proofs too ? ( I submitted my Passport, License and PAN Card, but still they were not satisfied).