My uncle shifted his house last week and called DishTV for sending someone to remove the dish and then reinstall. He was quoted 300rs for this.
The guy who came, pulled the wire roughly from the LnB without bothering to unscrew it.
That evening during installation, I happened to be at his new residence. I asked the guy to install the LnB alone on an already existing Tata Sky dish cabled to the TV port in the hall. The guy tried to con me saying the quality of the signal or strength in his meter is only 50% and he cannot use the LnB, will have to pay 650 for a new one. I told him this is bullshit as it was working perfectly this morning. He then showed me the broken end of the cable that he had pulled claiming the cable was rusted and hence the LnB is bad. I persisted and told him it will work, first fit it and then if it doesnt work will buy.
He said he is unable to even find the signal as it is so bad. I asked him (nicely) to use an existng LnB of his and then replace it with our LnB. On doing this, to his consternation, it worked very well. He kept muttering that we will run into problem etc. Finally he said the fee is not 300 and 425.
I am shocked at this level of fraud and am considering moving out of DishTV to Videocon - as Videocon is cheaper, more HD channels and STB works out free on an annual plan.
I also recall, these a$$holes had made me change my LnB in a similar manner when I called them for adjusting the dish direction a few years back...
Am writing this down so you guys are aware of the level these guys stoop to...
The guy who came, pulled the wire roughly from the LnB without bothering to unscrew it.
That evening during installation, I happened to be at his new residence. I asked the guy to install the LnB alone on an already existing Tata Sky dish cabled to the TV port in the hall. The guy tried to con me saying the quality of the signal or strength in his meter is only 50% and he cannot use the LnB, will have to pay 650 for a new one. I told him this is bullshit as it was working perfectly this morning. He then showed me the broken end of the cable that he had pulled claiming the cable was rusted and hence the LnB is bad. I persisted and told him it will work, first fit it and then if it doesnt work will buy.
He said he is unable to even find the signal as it is so bad. I asked him (nicely) to use an existng LnB of his and then replace it with our LnB. On doing this, to his consternation, it worked very well. He kept muttering that we will run into problem etc. Finally he said the fee is not 300 and 425.
I am shocked at this level of fraud and am considering moving out of DishTV to Videocon - as Videocon is cheaper, more HD channels and STB works out free on an annual plan.
I also recall, these a$$holes had made me change my LnB in a similar manner when I called them for adjusting the dish direction a few years back...
Am writing this down so you guys are aware of the level these guys stoop to...
