Possible to pause the connection for a month or so ?

draog

Regular
Messages
192
ISP
BSNL
My topup is valid till mid-january. If I am going away for two months or so and not using the dish for that period, is it possible to discontiue the connection for this period?? That mean, if I am away for two months and not using the connection, can I set the connection to pause and restart after a couple of months so that the validity gets extended accordingly?
 

Nishant

::IBF Staff::
Messages
9,755
Location
Ulhasnagar, MH
ISP
Honesty Net Solutions, BSNL
http://www.videocond2h.com/WSC/mdu_faqs_14.aspx
Q. Is there any temporary suspension Period? A. Any Videocon d2h Customer can temporarily suspend his account once in a calendar year and from 7 to 90 days. That means if you are going on long holiday than you can suspend your account from 7 to 90 days by calling Videocon d2h Call Center. Once you come back from long holiday then you can again restart your connection by calling Videocon d2h Call Center. During Temporary Suspension period, the daily subscription will not be charged to the Customer and the balance from his account won't be deducted.
 

Sushubh

Creator of new threads from offtopic posts
Messages
409,725
Location
Gurugram
ISP
Excitel/Airtel
I need to get this done. Dad's D2H dish got damaged today and I do not think there is any point getting a new one installed till the construction work is over.
 


Sushubh

Creator of new threads from offtopic posts
Messages
409,725
Location
Gurugram
ISP
Excitel/Airtel
I usually recharge for around 6 months. Not sure how much recharge is left. Do not want to dump Videocon. Would apply for cable tomorrow. Let's see how bad it still is!
 

balajik

Regular
Messages
1,827
Location
Chennai
ISP
AIRTEL
That FAQ webpage doesn't exist now. What should I do if I want to stop the services for some duration? What will happen if the balance runs out and I don't recharge?
 


Sushubh

Creator of new threads from offtopic posts
Messages
409,725
Location
Gurugram
ISP
Excitel/Airtel
Nothing! You can top up and continue when you want it back on!
At least that's what I did few months ago!
 

tech_enthu

Regulars
Messages
1,678
Location
Pune
ISP
BSNL
Just for information. Tata Sky has this facility - subscription holiday from 5 days to 90 days that can be availed once a year. Recently I used this for a 45 day break.
 

mhsabir

Xclusive
Messages
19,898
Location
Chennai
My STB is not working and I dont want any technician home at this point of time. So opted for 15 days - 25 rupees service charge.. This is Videocon D2h
 
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