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Your computer couldn't call our location on the standard SIP port (5060). Generally, this failure is caused by a firewall blocking our calls. We are going to re-run the test over a commonly available port (6000) to diagnose the problem.[/b]
Then I got
Your computer couldn't call our location on the standard SIP port (5060), but did successfully communicate over a commonly available port (6000). This suggests that an application or firewall is blocking our SIP access. Please check the following:
* If you have a VoIP Service, your VoIP/Phone Adaptor may have reserved the standard SIP port and is filtering out our SIP packets. Consider temporarily removing the Adaptor from your configuration and re-running the test.
* Your Personal Firewall, if you are using Windows XP, may be filtering the SIP port used for communication.
* Either your home firewall or your broadband provider's firewall is blocking the SIP port used for communication.
Please check these firewall settings and ensure that UDP ports 5060 and 50000 - 50100 are open for RTP streams and SIP signaling. Then re-run your test.