Hi Someshwar,Someshwar Chatterjee said:
Thank you for your interest in ACT Broadband. As part of our ongoing expansion process we aim to cover all major areas of Bangalore at the earliest.
Regards,
ACT Broadband
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My experience with ACT BB
- Thread starter arunra
- Start date
- Replies 60
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Thank you for your interest in ACT Broadband. As part of our ongoing expansion process we aim to cover all major areas of Bangalore at the earliest.
Regards,
ACT Broadband
Someshwar Chatterjee
Newbie
- Messages
- 16
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I live in JP Nagar Phase 8. There are 10 Appartment Complexes in my layout and there is no feasibility for Airtel or ACT.broadband.act said:
The local cable operator provides internet as G-Broadband, they provide FTTH connection, but the plans are not good.
I have no choice but to use BSNL. This has been the case since the last three years.
If ACT decides to enter this area, all you need to do is talk to the Cable Operator, to start providing ACT Broad Band, since the underground OFC is already present and no one uses the G-Broadband connection.
Someshwar Chatterjee
Newbie
- Messages
- 16
- Location
- NA
The plans are still ok.
The worst part is frequent down-times, which last for days(some times even weeks) and no one picks your phone.
The worst part is frequent down-times, which last for days(some times even weeks) and no one picks your phone.
Hi Arun,arunra said:
Thanks for showing keen interest in ACT Broadband. Kindly share your complete postal address and contact number with us so that our team can get in touch with you after checking the feasibility of our services in your area.
Regards,
ACT Broadband
Hi Arun,arunra said:
We are extremely sorry to say this that currently we don't have feasibility in your area. We assure you that we will soon extend our services to your area. We will keep you updated about the same. Please feel free to get in touch with us on 080 4284 0000 or write to us at helpdesk@acttv.in if you have any other queries.
Warm Regards,
ACT Broadband
Hi Shiva,Shiva said:
We apologize for the inconvenience. Thanks for sharing the issue and other details with us. We will forward the issue to the concerned team and they will shortly get in touch with you. We assure you that the issue will get resolved ASAP.
Regards,
ACT Broadband
Hello Shiva,Shiva said:
The above mentioned grievance has been addressed & resolved. Please feel free to get in touch with us on 080 4284 0000 or write to us at helpdesk@acttv.in if you have any other queries. Thank you for your cooperation.
Warm Regards,
ACT Broadband
I was referred by a friend for the broadband connection on 16th March 2014.I got a call immediately that a technician will come to place in 4 hrs for other formalities.
No one came on that day till evening so I called again on next day then day after that and again the day after that....since then I have been calling 2 times everyday but no response, calling CC I get a reply that "Our sales team will get back to you...".
This is the height of unprofessional ism and lethargic service. I guess there CC center is completely useless every time I call they will take my complete details and ask me to wait... then nothing happens so I call again and the same scene is repeated after calling like 50 times some guy from CC gave me a request no : 1287648, So after getting I called again today and to my horror no update or proper response(besides "Our sales team will get back to you..."). I even dropped number of mails to helpdesk@acttv.in but again no response.
Seriously horrible service
Prashant
No one came on that day till evening so I called again on next day then day after that and again the day after that....since then I have been calling 2 times everyday but no response, calling CC I get a reply that "Our sales team will get back to you...".
This is the height of unprofessional ism and lethargic service. I guess there CC center is completely useless every time I call they will take my complete details and ask me to wait... then nothing happens so I call again and the same scene is repeated after calling like 50 times some guy from CC gave me a request no : 1287648, So after getting I called again today and to my horror no update or proper response(besides "Our sales team will get back to you..."). I even dropped number of mails to helpdesk@acttv.in but again no response.
Seriously horrible service
Prashant
Hi Prashant,prashanttewari said:
We apologize for the inconvenience. Kindly inbox us your contact number so that our team can help you in resolving the issue. We assure you that the issue will get resolved ASAP.
Regards,
ACT Broadband
broadband.act said:
Hi My contact number is 8880351132, I have also mailed to "helpdesk@acttv.in" with subject "new connection annoyance", hoping my plea will be heard.
Are you available in pune?broadband.act said:
