Will BSNL take back my newly purchased WiFi modem

  • Thread starter Thread starter _nedR
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Location
Allepey
ISP
BSNL
I made the rather unwise decision of buying the bsnl ADSL2 wireless routermodem offered by BSNL along with my new connection. It is provided by one Indian company called Teracom. BSNL charged me 2000 inr for it, which should come at the end of the first month bill. Needless to say the device is crap. No warranty information was provided with device, and wireless has a advertised speed of 24Mbps; Other routers in the same price range are advertised having speeds of 150-300 Mbps. Very poor range as well as i get connectively in 3 rooms of the house (It doesn't even have an external antenna).My hopes are dim but I will visit them when I go back to my HomeTown in the weekend. I wonder if BSNL might have some 30-day return/refund policy. Has anyone had success with giving back their modem and getting a refund?
 
I had to make two trips to my local exchange to return the rental modem. Good luck returning a product you purchased. 😱
 
Very unlikely, but you can try.
What is the model of the Teracom modem? From what I've heard, they all come with an external antenna.
Where did you get the value '24 Mbps'? Your max wifi speed would be 150 Mbps.
You must be referring to the maximum theoretical download speed on DSL which is 24Mbps.
 
Were you charged through BSNL bill ?
 


Hello..
meetdilip said:
Were you charged through BSNL bill ?
My first bill hasn't come but yes, I will be charged through the bill as i haven't given any money
uberjon said:
Very unlikely, but you can try.
What is the model of the Teracom modem? From what I've heard, they all come with an external antenna.
Where did you get the value '24 Mbps'? Your max wifi speed would be 150 Mbps.
You must be referring to the maximum theoretical download speed on DSL which is 24Mbps.
You are right about the ADSL speed. There is no mention about the wifi speed though. Not sure about the model no. (away from home) but this is how it looks ( http://www.shopclues.com/teracom-bsnl-wifi-modem-router-tdsl300w2.html) . It does not have any external antenna, and range is very poor on it. *Sigh*, I guess i have to live with it anyway. Anyone have any idea about warranty period for this?
 

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