Geonet? Delhi... Any reviews

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amit_arya

Newbie
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36
Location
New Delhi
ISP
Spectranet (Primary) , Airtel (Secondary)
Hi
Around a decade with Airtel (initially touchtel) it was time to move on. Was interested in FTTX (X=B,H...) but with non of the branded names in my area I had no option but to knock the doors of local cable wallah to get reliance / spectranet etc etc in the colony. To my surprise there is a local operator (based out of Bikaji Cama Palace) and presense in quite a few locations in NCR delhi called Geonet (http://www.geocity.co.in/coveredarea.html). Any reviews???
The person claims to run a backbone on fibre, has bandwith from multiple branded ISPs and gives a standard Ethernet connection over PPOE. plug in a normal router and you get a public IP (199.XXX.XXX.XXX Series (he did not tell me the complete series). Lastly with cable lines being broken stolen multiple times a year in my colony he offered me a air grid connectivity. He said it is enough for upto 10mbps line. He also offered something called nano bridge for speeds upto 25mbps
for those still interested:
- one time installation charges Rs. 1000 (said he would need to expand around 200 meters and will be installing a switch behind my building) so he is making investment and hence cant discount this, moreover this would be non refundable.
- air grid security deposit Rs. 500 (refuntable). would charge installation charges even if I take air grid as he claims airgrid costs him around Rs. 5000 and hence would need installation charges anyhow
- monthly charges including tax - Rs. 1K for 1mbps no FUP , Rs 1.1K for 2bmps for 25gb and then 1mbps unlimited.
- Other plans include 400kbps Rs. 560 , 512 kbps Rs.650, 8gb 2mbps post which 512kbps for Rs. 750
Since I am on a D-Link 2750U I would need to buy a normal WIFI router for which he is charge Rs. 1500 and is upfront saying It includes around Rs. 200 as his commission to bring and install the WIFI.
My Questions
1. Any one any review of this ISP. He claims to have 30K customers in and around Delhi
2. Any issues with Latency, Speeds, downtime
3. Any issues anticipated with the following services
3( a ) - VPN : I need to connect to office VPN which is powered by Aventail.
3( b ) - VOIP : I use a lot of Magic Jack, Vonage and likes for calling both from desktop, Apps installed on phone and devices
3( c ) - NAT / Remote initiated sessions - Read hosting gaming servers, adhoc FTP severs, Torrent Downloading
3( d ) - Google Cloud Print - I have 2 printers one is classic (attached to chrome on a machine to allow cloud print) and other directly connects to google cloud.
4. Any person who has idea of Air Grid, Nano Bridge ETC and can comment on these connectivity during rain, winds, etc....
5. Is 1 mbps enough for watching SD and/or HD streaming videos from Youtube/FB/vimeo etc.
I do not have any particular requirements, I usually consume around 22-24gb a month with normal surfing, app updates on various mobiles, Drop Box however I am not using my internet connection to potential because of post FUP 256kbps fears.
Ps. The ISP has a scheme of Rs. 50 a month discount for 8 months on refer a friend. Incase you plan to take this connection do give my reference. I am waiting for my installation which would happen next Saturday (damn office during weekdays) and I am planning to continue my airtel for another 2 months before I degrade my plan and then another 2-3 months before I disconnect completely (if I am satisfied with this ISP).
---edit--:
Just an update, managed to search a thread on this forum itself
https://broadband.forum/topic/43237-ms-krishna-internet-services-deficiency-in-service/
but this is over 3 years old and hence posting a fresh thread
 
i am currently on geonet 2mbps plan. customer care service is the worst. i called literally 20 times to get my damaged adapter change. guess what! the replced adapter is damaged too. he told it was brand new and i know it isn't. my router still doesn't work because of the damaged adapter and he didn't come to fix it. this has been happening since the last 20 days. I am using the net by connecting the lan wire directly to my laptop. fu*k you geonet. I am changing to new provider, probably tikona or spectranet.
 
TheOneWhoKnocks said:
i am currently on geonet 2mbps plan. customer care service is the worst. i called literally 20 times to get my damaged adapter change. guess what! the replced adapter is damaged too. he told it was brand new and i know it isn't. my router still doesn't work because of the damaged adapter and he didn't come to fix it. this has been happening since the last 20 days. I am using the net by connecting the lan wire directly to my laptop. fu*k you geonet. I am changing to new provider, probably tikona or spectranet.
Dear Customer,
Thank you for enquiring about our Tikona service.
Please provide your details by filling the following link
http://tikona.in/subscribe
Our representative will contact you to schedule a demo appointment

Regards,
Tikona Care
 
TheOneWhoKnocks said:
i am currently on geonet 2mbps plan.
TheOneWhoKnocks your location please? I see Vizag and Geonet is a Delhi based local ISP.Anyway for those who are interested. I plunged into this. took the Air Grid one. The speeds are very jittery. I have not downloaded torrents and stuff but i am getting a Stable VPN to my company, ping to google.com look something like : Reply from 173.194.36.72: bytes=32 time=27ms TTL=55Reply from 173.194.36.72: bytes=32 time=30ms TTL=55Reply from 173.194.36.72: bytes=32 time=30ms TTL=55Reply from 173.194.36.72: bytes=32 time=30ms TTL=55Reply from 173.194.36.72: bytes=32 time=31ms TTL=55Reply from 173.194.36.72: bytes=32 time=54ms TTL=55Reply from 173.194.36.72: bytes=32 time=31ms TTL=55Reply from 173.194.36.72: bytes=32 time=66ms TTL=55Reply from 173.194.36.72: bytes=32 time=31ms TTL=55Reply from 173.194.36.72: bytes=32 time=29ms TTL=55Reply from 173.194.36.72: bytes=32 time=29ms TTL=55Reply from 173.194.36.72: bytes=32 time=50ms TTL=55Reply from 173.194.36.72: bytes=32 time=74ms TTL=55Reply from 173.194.36.72: bytes=32 time=28ms TTL=55Reply from 173.194.36.72: bytes=32 time=28ms TTL=55Reply from 173.194.36.72: bytes=32 time=31ms TTL=55Reply from 173.194.36.72: bytes=32 time=33ms TTL=55Reply from 173.194.36.72: bytes=32 time=30ms TTL=55Reply from 173.194.36.72: bytes=32 time=29ms TTL=55Reply from 173.194.36.72: bytes=32 time=29ms TTL=55 speedtest.net to vodafone delhi are 2mbps download / 1mbps upload however to hughes they are bad 700kbps download and 400kbps upload. Youtube SD play cool
Youtube 720P are a bit jittery usually remain 1.8mbps however there would be around 4-5 jitters in a 3 minute video (each jitter is like 2-5 seconds video stop) and i can see the network speed (task manager) to decrease for 1-2 seconds before it regains and video is smooth again.
But vimeo HD experience is not that good... 5 minutes video took over 20minutes to watch
 
amit_arya said:
TheOneWhoKnocks your location please? I see Vizag and Geonet is a Delhi based local ISP.
Oldr Rajender Nagar....moved there recentlly. Net connection is decent, I'm talking about customer care service....worst ever.
 
I am also currently using Geonet Internet connection (near R.K.Ashram Marg). My experience is both Bad and Good. Bad because there was no good response from them after I submitted the form and paid the money. Secondly, the plan I opted was 1 mbps at Rs 500 per month. The speed was very slow. I checked the speed using various speed testing software but found somewhere 0.6 mbps. Definitely, you cannot watch any video on YouTube at this speed. I called the Internet guy many times complaining about the slow speed but he told me that I have to change the plan.
After 10 days I called him and told him that I need to change the plan. This was my attempt to check if he is telling the truth before switching to another vendor. The Internet guy was very cooperative at this time. He had suggested me to opt for 4 mbps at Rs 600. He changed the plan immediately for me. The speed was found to be not so good but OK. The speed is somewhere 3.62 to 4 mbps which is good enough for my requirement. So far so good!
 



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