I highly doubt they will give anyone a refund .. Im going to shortly post what a harrowing experience I have had with You Broadband and how they vehemently told me NO for a refund inspite of the service being down from their end for no fault of mine so forget refunds in todays day and age unless one wishes to go to the consumer court ...chromaniac said:To make it more lucrative, they can easily offer a refund option. Because the user would have to wait for 5 years to actually make use of the offer.