Hi Every one,
I have chosen 40gb FUP with 15mbps plan last month by paying 6 months in advance.
--The power connection issues were there before
--Later the FUP usage was getting over in 3 to 4 days
--Initially it was the issue with server calculation and did reset
--After when I was out of two town for a week the usage of 40gb got over again
--When I have sent multiple emails there was no response
--Atlast I have got a call asking we are unable to solve the issue, because I was sending multiple emails they were forcing me to cancel the connection and refund my money
--Account number: 390085
This is the horrible service team I have ever seen and only broadband who is asking to cancel the connection because of their issue???
Please be aware of the broadband as they never get back to you and never service a customer anytime.
Even ACT who is monitoring this forum cant help as the decision of cancellation seems to have come from ACT management.
Regards
Pavan
I have chosen 40gb FUP with 15mbps plan last month by paying 6 months in advance.
--The power connection issues were there before
--Later the FUP usage was getting over in 3 to 4 days
--Initially it was the issue with server calculation and did reset
--After when I was out of two town for a week the usage of 40gb got over again
--When I have sent multiple emails there was no response
--Atlast I have got a call asking we are unable to solve the issue, because I was sending multiple emails they were forcing me to cancel the connection and refund my money
--Account number: 390085
This is the horrible service team I have ever seen and only broadband who is asking to cancel the connection because of their issue???
Please be aware of the broadband as they never get back to you and never service a customer anytime.
Even ACT who is monitoring this forum cant help as the decision of cancellation seems to have come from ACT management.
Regards
Pavan
