Traxex1909
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BSNL has no competition from any ISP in bangalore simply because of the fact that BSNL is everywhere(mediocre service aside), wheras others ISPs have terrible coverage.
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I don't understand these bad reviews about ACT!
- Thread starter Anup Sindagi
- Start date
- Replies 28
- Views 9,497
I have been using ACT BB Force plan from Nov 2013 and it's been stable as of now except for occasional glitches. One exception which I can find in my area, Kundalahalli Gate is the nice support from technical personnel, who respond within a day atleast.
I am facing reduced speeds issue today even before reaching the FUP limit. Have raised a complaint on twitter and with customer care. Let's wait as to what happens.
I am facing reduced speeds issue today even before reaching the FUP limit. Have raised a complaint on twitter and with customer care. Let's wait as to what happens.
Hi I have used ACT Broadband and my experience has been pathetic!!! I am surprised how ppl in blore still manage to give such wonderful feedback!!!
First of all , marketing guy Manjunath cheated me saying its a post-paid connection and collected deposit with advance rental...... within 5 days i am asked to pay again for next month!!! I am surprised and checked with cust care to find that ACT doesn't provide post paid .For having paid Rs 2000 as deposit continued with connection....
ACT bb cust care experience has been horrible....I was unable to make online payment and I raised 22 complaints with a week ,but problem never solved....I paid thru cheque with additional Rs 50 as collection charges,,,,,
I had issues of disconnection and slow speed for 5-10 within 1st month of using ACT bb ...my complaint used to be closed without my knowledge and problem still open!!!
Finally not even my single complaint was addressed properly...well i reached out nodal officer Hari prasad.... he is as use less as cust care!! I decided finally to call it quits and asked ACT to cancel my connection...well ACT made a big mess of it!!!
Which ISP provider charges for disconnection???? I paid my outstanding thru cheque as my online account was never activated!!!
but even after cancelling my account ACT has not returned my deposit nor cancelled my connection!!
I still get bills for Jan ,Feb 2014 ,when connection is closed in December 2013.....
I am a genuine reviewer and my account number with ACT bb was 412315
Also ,names of sales exec and nodal officer is real!!!
So its to u decide if ACT is really what it claims to be!!! This may be one off case or one of many cases ,but their arrogance shows!!!
ACT is Harassment @ HIGH speed!!!!
First of all , marketing guy Manjunath cheated me saying its a post-paid connection and collected deposit with advance rental...... within 5 days i am asked to pay again for next month!!! I am surprised and checked with cust care to find that ACT doesn't provide post paid .For having paid Rs 2000 as deposit continued with connection....
ACT bb cust care experience has been horrible....I was unable to make online payment and I raised 22 complaints with a week ,but problem never solved....I paid thru cheque with additional Rs 50 as collection charges,,,,,
I had issues of disconnection and slow speed for 5-10 within 1st month of using ACT bb ...my complaint used to be closed without my knowledge and problem still open!!!
Finally not even my single complaint was addressed properly...well i reached out nodal officer Hari prasad.... he is as use less as cust care!! I decided finally to call it quits and asked ACT to cancel my connection...well ACT made a big mess of it!!!
Which ISP provider charges for disconnection???? I paid my outstanding thru cheque as my online account was never activated!!!
but even after cancelling my account ACT has not returned my deposit nor cancelled my connection!!
I still get bills for Jan ,Feb 2014 ,when connection is closed in December 2013.....
I am a genuine reviewer and my account number with ACT bb was 412315
Also ,names of sales exec and nodal officer is real!!!
So its to u decide if ACT is really what it claims to be!!! This may be one off case or one of many cases ,but their arrogance shows!!!
ACT is Harassment @ HIGH speed!!!!
Hi,nick4you said:
We are extremely sorry for the inconvenience. Our team will shortly get in touch with you in this regard.
Regards,
ACT Broadband
YES Surely ACT has to be sorry for the kind of response you have shown to me when i was ACT broadband user!!! I want others on the forum to know how well ACT tells lies and fools around with the people... When i have sent mails you have not responded ,when i post on this forum you are replying!!! Get back to me by EOD tomorrow.....broadband.act said:
Hi Folks,
Wanted to share my epxerience with ACT here..Unlike multiple seemingly unfortunate customers, I did not have to face any difficulty with my connection so far and it has been allmost 4 months that I had this connection. Except for some hangups now and then, there is no problem at all. I have even crossed over to the FUP usage and trust me the speed is as good as any famous/big service provider like Airtel or Tata.
I am a heavy skype/torrent user and speed does matter to me, hence I perform bandwidth tests allmost 2 to 3 times everyday and till date it has not deviated from the promised speeds. One thing we must all understand that this is a localregional service provider and unlike national players like airtel/Tata or vodafone, their infrastructure is not that robust. Even the big players have service outages which sometimes go on for days together. I have used all of them for my work and by far ACT has given me the mental peace I wanted when working from home.
This review of ACT is based entirely on my personal experience and I can provide reports to prove it. I have referred many of my friends and they are also happy.
BTW, I live in CV Raman Nagar.
Cheerio
Abhi
Wanted to share my epxerience with ACT here..Unlike multiple seemingly unfortunate customers, I did not have to face any difficulty with my connection so far and it has been allmost 4 months that I had this connection. Except for some hangups now and then, there is no problem at all. I have even crossed over to the FUP usage and trust me the speed is as good as any famous/big service provider like Airtel or Tata.
I am a heavy skype/torrent user and speed does matter to me, hence I perform bandwidth tests allmost 2 to 3 times everyday and till date it has not deviated from the promised speeds. One thing we must all understand that this is a localregional service provider and unlike national players like airtel/Tata or vodafone, their infrastructure is not that robust. Even the big players have service outages which sometimes go on for days together. I have used all of them for my work and by far ACT has given me the mental peace I wanted when working from home.
This review of ACT is based entirely on my personal experience and I can provide reports to prove it. I have referred many of my friends and they are also happy.
BTW, I live in CV Raman Nagar.
Cheerio
Abhi
Hi Abhi,lifo23 said:
Thanks for liking ACT Broadband services. We really appreciate it!! 🙂
Regards,
ACT Broadband
I would like to add my feedback about ACT BB. I have been using it for quite sometime and I should say 50 Mbps became a reality for me. Folks complain when something doesn't work, although they should also learn to appreciate when things work as well. I live in the Munnekolala area in Bangalore and I am a satisfied ACT BB customer.
i hope ACT has not bribed you 🙂🙂 every has right to express its opinion...ACT has been totally unprofessional and horrible ISP provider so far i have experienced.... No proper tech support team, no nodal team!!!ur concerns are not addressed and ur left wondering y u took ACT bb connection
@nick4you - I have had my rants & ramblings about ACT BB on my twitter feed. Feel free to browse and read them. All I am saying is that if something ain't right, rant, although if it's rite, appreciate as well.
https://twitter.com/vmwarun
https://twitter.com/vmwarun
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