Airtel's new login page and 'My Account' section

  • Thread starter Thread starter hno3
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hno3

hno3

Newbie
Messages
280
Location
Delhi
ISP
Airtel
Airtel has changed their login and my accounts section again.
1. You can now use your facebook / google account to login.
2. After login, it shows both your prepaid mobile number and your broadband number together in a single account. But if you try to see your transaction details in your prepaid account, it asks you to login again with a captcha and an OTP. (I mean - what's the point if you are already logged in?). After login it takes you to some different prepaid section from where you cannot access your broadband account.
 
The new interface is a messup if you ask me.
 
I am assuming it is still not responsive in nature? Which is a huge shame considering we are in 2013.
 
They have added more annoyances if anything. Example, when I click logout, they open another page asking to click "give feedback" and "logout". They send you an OTP for you to complete login. Even seeing your bill takes 1-2 steps longer than before.
 
/begin rant
Bah...When I login all I get is there is no services associated with this account. I'm connecting via their broadband 🙂
I don't get this change...what was wrong with the username/password method from before? Now, I have to receive an SMS to get an OTP to login...what, if I am logging in from an area without mobile service or am out of the country? Is airtel with all it's resources unable to maintain a secure login page, that they have to resort to using facebook/google or an OTP? Double Bah!!
/end rant
 

OTP is only required for the first time before you generate your password. afterwards you can use the password to login and no OTP is sent
 
Yes that is correct for the broadband section but when you try to access the transaction details for your linked prepaid account it asks you to login again even if you already are and they generate OTP every time in this case.
 
Hmm..everytime I try to login it does it via OTP...maybe something is messed up on my account. Might have to make the dreaded call to their customer care 🙂
 
the prepaid account is shown in a separate application (prepaidweb.airtelworld.com) and is not yet merged with the new myaccount section. they only moved application running on https ://ebpp.airtelworld.com/myaccount to https://www.airtel.in/myaccount
They have some part the new prepaid section integrated with the broadband account which displays your balance details and for further process they redirect you to the different app which requires you to login again. This indicates that it is a premature release.
 
hno3 said:
They have some part the new prepaid section integrated with the broadband account which displays your balance details and for further process they redirect you to the different app which requires you to login again. This indicates that it is a premature release.
Click to expand...
now they have integrated prepaid section with myaccount. you need not login into separate application to check your prepaid mobile account details
 

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