ICICI and HDFC Banks to charge for sms alerts now

Sushubh

Be nice pliss
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I do not have a number for my personal banking officer for ICICI Bank. I do have a very nice lady that calls me regularly from Standard Chartered. :p
Not a big deal though. I would drop in whenever I go to the market this week. :)
 

Sushubh

Be nice pliss
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Alright. Just came back from the local ICICI Bank branch. I was told that essential updates like ATM withdrawal etc. are still free. They are charging for non-essential updates like clearing of cheques etc.
What I am not sure is how to subscribe to these different tiers of SMS updates lol.
I filled out a form to get email updates and told the person to enable email alerts but disable sms alerts (which I believe are not enabled already on my phone).
 

zerosleeping

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Am really glad that I am not an ICICI Bank or HDFC Bank customer. Thought of opening an account with HDFC for the VCC (for international payments) but with the ensuing fiasco surrounding Netsafe I'm glad I stayed away.
OTOH OBC has been sending me free weekly alerts for savings account balance. They have now stated that SMS's will come only if the monthly account balance is greater than 25K.
IDBI sends me a free SMS everytime I do a netbanking transaction or swipe my debit card at a POS terminal or withdraw money from an ATM.
 

genie

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I remember reading somewhere banks are going to charge extra fee for Credit Card payments if made by cheque or cash.
 


mhsabir

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Ok. Noticed something funny in the last few days. Had subscribed for mail alerts. And what I see is -
Suppose my balance is 5k & someone transfers me 1k early in the day... I immediately get a message that my balance is 6k and a few hours later I get a message that my balance is 5k (which looks like a fixed time daily alert to me).
I am able to guess from a technical perspective what might be happening and resources may be a factor. But appears a bit lousy user experience.
 

Sushubh

Be nice pliss
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I hate alerts I get from Standard Chartered. They send me alerts when I take out money or pay using credit card. But they seem to have no provision for me to get alerts about incoming money.
I recently had an incident at an ATM machine. Money did not come out but the slip showed that the transaction was successful. I got the sms from the bank about the money taken out from my account.
I came home fully prepared to file a complaint only to notice that the money was reverted back almost immediately because of a failed transaction. :
SMS alerts are usually instant. But email alerts can take as long as 12 hours. Email alerts are much better as they include money added to my account.