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Problems with Reliance Broadband Thunder Plans
- Thread starter Sushubh
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Yup, it sure "rocks":maniac123 said:
33 minutes here on tikona 4mbps
Minimum 4.5mbps and max 6mbps but mostly its 4.5mbpsAmjath said:
Now after recalculating it takes 30 mins and 10-20 secs :yahoo:
It really varies from place to place. For me , personally, Reliance hasn't given me any trouble other than the occasional downtime (and is resolved rather quickly).
As far as customer service is concerned, they have (again, for me personally) always been helpful and have gotten problems (however rare they are) resolved fast. They even call up to inquire if my monthly bill is as it should be.
There's not much to really about and people need to put up with a few niggles here and there (especially if you're a heavy downloader). For 700 bucks, I get a constant 2Mb/s without any FUP. Yes, NO FUP. Don't like the service? Migrate to Airtel, Sify or BSNL and then stop complaining that Indians don't have any decent FUP-free plans. Happy downloading at 256/512Kb/s post 7-10GB for the same money. 😀
My monthly average is 120-180GB. I'll probably hit 200GB by the end of my current bill cycle.
http://imageshack.us/photo/my-images/69/55997267.png/
As far as customer service is concerned, they have (again, for me personally) always been helpful and have gotten problems (however rare they are) resolved fast. They even call up to inquire if my monthly bill is as it should be.
There's not much to really about and people need to put up with a few niggles here and there (especially if you're a heavy downloader). For 700 bucks, I get a constant 2Mb/s without any FUP. Yes, NO FUP. Don't like the service? Migrate to Airtel, Sify or BSNL and then stop complaining that Indians don't have any decent FUP-free plans. Happy downloading at 256/512Kb/s post 7-10GB for the same money. 😀
My monthly average is 120-180GB. I'll probably hit 200GB by the end of my current bill cycle.
http://imageshack.us/photo/my-images/69/55997267.png/
Ladies (if any!) and gentlemen, I present to you the "thunderous" Reliance broadband 4 Mbps ADSL plan:
Better opt for dial-up than opting for Reliance broadband. Reliance broadband has gone to the dogs since January 2013. It’s one of the biggest fraud companies in India.
Since January 2013, I’m facing several issues such as slow speed, packet loss, etc. There’s 40%-50% packet loss all the time. I’ve been constantly complaining, but they’re just not interested in resolving my issues. They’re constantly extending the deadline since February 2013. This issue was supposed to be resolved by 30th March. Now they’re saying that it’ll be resolved by 20th April. Call their customer care @ 1800-3000-7777 and you’ll get the same answer. Oh, did I mention that their customer care is extremely rude?
Entire Pune city (and some other cities) is facing this slow speed/packet loss issue since last 3 months, but they're simply not interested in fixing it.
Thugs hired by Reliance broadband are calling me every other day demanding me to pay up in spite of providing such poor service.
Update1: The deadline is going to be extended yet again. They've accepted that there's not enough bandwidth and the up-gradation work (involving crores of ₹) will be done by 10-12th of April.
Update2: https://broadband.forum/topic/64518-problems-with-reliance-broadband-thunder-plans/page-7#entry662618
Many cities in India are affected. Pune is worst hit.
This packet loss is due to congestion in the network. I was right.
Better opt for dial-up than opting for Reliance broadband. Reliance broadband has gone to the dogs since January 2013. It’s one of the biggest fraud companies in India.
Since January 2013, I’m facing several issues such as slow speed, packet loss, etc. There’s 40%-50% packet loss all the time. I’ve been constantly complaining, but they’re just not interested in resolving my issues. They’re constantly extending the deadline since February 2013. This issue was supposed to be resolved by 30th March. Now they’re saying that it’ll be resolved by 20th April. Call their customer care @ 1800-3000-7777 and you’ll get the same answer. Oh, did I mention that their customer care is extremely rude?
Entire Pune city (and some other cities) is facing this slow speed/packet loss issue since last 3 months, but they're simply not interested in fixing it.
Thugs hired by Reliance broadband are calling me every other day demanding me to pay up in spite of providing such poor service.
Update1: The deadline is going to be extended yet again. They've accepted that there's not enough bandwidth and the up-gradation work (involving crores of ₹) will be done by 10-12th of April.
Update2: https://broadband.forum/topic/64518-problems-with-reliance-broadband-thunder-plans/page-7#entry662618
Many cities in India are affected. Pune is worst hit.
This packet loss is due to congestion in the network. I was right.
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