Aircel switched off their GSM towers for some unknown reason from 31-12-2012 in VIZAG. it is 4 days now, and still no network. i have sizable balance in the mobile and things aren't clear what Aircel is upto . 1) The company has all its 2g licences intact and also hold 3g license for Andhra Pradesh. why should they be doing this to VIZAG ??? 2) at Aircel customer care 198, u know each time a new person answers the call and promises action, but situation doesn't improve. Similar seems to be the case even via email. no concrete action till date.3) there is news of MTS taking over AIRCEL operations (which is still in the pipeline), but even if it is true, that shouldn't affect the existing customers. neither Aircel nor MTS seem to be owning responsibility for the current state of affairs of Aircel network in Vizag.4) MTS seems to be having all the money & bargaining, but no brains !! (this was proved in their CDMA business.) maybe, Aircel mgt is preparing to offer AIRCEL (the company) without customers to MTS. or is it a deal reached between the two, to be buying Aircel without customers at the price MTS is prepared to pay to Aircel ?? MTS should settle the matter with Aircel sooner than later. else MTS would only be buying Aircel without customers. 5) Aircel is "denying service" which is a serious issue, much worse than deficiency of service. They are doing this without adequate information to customers of any shutdown of operations. could this be to frustrate the customers to go for MNP & in the process forfeit customer balances.? What about the fate of the existing Aircel subscribers ? TRAI should act immediately !! without any information on these developments in either public domain or by way of SMS intimation to subscribers to port-out to other operators, customers feel betrayed & see it as illegal.
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Is AIRCEL downscaling or shutting down Vizag operations? any updates ?
- Thread starter kms_vizag
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