theultimate1
Newbie
Hello People...
I've been a Sify Broadband user in Bangalore, the IT Capital for 14 months now... I used to use a 64Kbps (Kilobits) connection @ Rs. 511 per month... However, since the last 25 days, I"ve been facing a pathetic service from these guys... I was getting download/data transfer speeds of 1.3KBps - 3KBps (KiloBytes) instead of 8KBps... 2 times their technicians have come to my home and went back in vain and they didn't even know where the problem lied... As per what the second technician told me, almost all of the Sify Bangalore subscribers are facing this problem for more than a month...
At 12AM today, I got subscribed to a new plan, for which I pay Rs. 1122pm and it is pure unlimited plan at the speed of 256Kbps... where I'm supposed to get 32KBps speed while download, where as I'm getting 3.11KBps, and that was at 12.41AM... Just Imagine...
At 10AM, I call the Customer Care. I narrate my problem to a lady there about the whole 25 day old story till now... She tells me that they've put me on a plan the speed of which varies from 64Kbps to 256Kbps (and I'm supposed to pay Rs. 1122pm for that...). Here's proof enough that the company doesn't train it's employees well... It's the upload speed that is 64Kbps and the download speed is 256Kbps, atleast as per what the website says and what the person who called me for monthly renewal tells me... And she is trained otherwise...
Next, she tells me that a technician will be coming to my home to assist me and get my problem resolved... No one comes till 1PM.
At 1.10PM, I try to download a file and get a data transfer of 0.3KBps... (LMAO)... I call up the Customer Care frustrated with the 3rd class service this company has been offering me since 25 days... I express this problem, and some b*tch called PREETHI hangs up on me... :angry:
Come on people, believe this... Sify has the largest broadband subscriber base in India... ha ha haa... and this is the kind of service they offer all over...
So, here's what you'll get if you have Sify Broadband at your home:
1. The response time while pinging ranges between 345ms - 4070ms at any time of the day, whereas it's supposed to vary from 1ms - 10ms...
2. You subscribe for a 256Kbps plan just to get downloads at the speed of 0.3KBps - 3.11KBps whereas they claim to give you 32KBps...
3. A very nice and catchy punchline Hi-Speed Internet... OMG, what a shame! on the company to claim such BS...
Sify s u c k s BIGTime... Sorry forum admin. for such words of mine... but this is an informative post just so that the people here get to know what they're getting into...
And for all this, you pay Rs. 1122 every month... And some areas like mine also get charged Rs. 75 extra every month as maintenance charges, from the local cable operator or some middleman.
In My Honest Opinion, never ever go for Sify... I'm stuck with this sh*t for another month now... can't wait to get out of it...
Kind Regards.
P.S.: Kind Regards only to the readers and the forum crew, only bad regards for Sify...
I've been a Sify Broadband user in Bangalore, the IT Capital for 14 months now... I used to use a 64Kbps (Kilobits) connection @ Rs. 511 per month... However, since the last 25 days, I"ve been facing a pathetic service from these guys... I was getting download/data transfer speeds of 1.3KBps - 3KBps (KiloBytes) instead of 8KBps... 2 times their technicians have come to my home and went back in vain and they didn't even know where the problem lied... As per what the second technician told me, almost all of the Sify Bangalore subscribers are facing this problem for more than a month...
At 12AM today, I got subscribed to a new plan, for which I pay Rs. 1122pm and it is pure unlimited plan at the speed of 256Kbps... where I'm supposed to get 32KBps speed while download, where as I'm getting 3.11KBps, and that was at 12.41AM... Just Imagine...
At 10AM, I call the Customer Care. I narrate my problem to a lady there about the whole 25 day old story till now... She tells me that they've put me on a plan the speed of which varies from 64Kbps to 256Kbps (and I'm supposed to pay Rs. 1122pm for that...). Here's proof enough that the company doesn't train it's employees well... It's the upload speed that is 64Kbps and the download speed is 256Kbps, atleast as per what the website says and what the person who called me for monthly renewal tells me... And she is trained otherwise...
Next, she tells me that a technician will be coming to my home to assist me and get my problem resolved... No one comes till 1PM.
At 1.10PM, I try to download a file and get a data transfer of 0.3KBps... (LMAO)... I call up the Customer Care frustrated with the 3rd class service this company has been offering me since 25 days... I express this problem, and some b*tch called PREETHI hangs up on me... :angry:
Come on people, believe this... Sify has the largest broadband subscriber base in India... ha ha haa... and this is the kind of service they offer all over...
So, here's what you'll get if you have Sify Broadband at your home:
1. The response time while pinging ranges between 345ms - 4070ms at any time of the day, whereas it's supposed to vary from 1ms - 10ms...
2. You subscribe for a 256Kbps plan just to get downloads at the speed of 0.3KBps - 3.11KBps whereas they claim to give you 32KBps...
3. A very nice and catchy punchline Hi-Speed Internet... OMG, what a shame! on the company to claim such BS...
Sify s u c k s BIGTime... Sorry forum admin. for such words of mine... but this is an informative post just so that the people here get to know what they're getting into...
And for all this, you pay Rs. 1122 every month... And some areas like mine also get charged Rs. 75 extra every month as maintenance charges, from the local cable operator or some middleman.
In My Honest Opinion, never ever go for Sify... I'm stuck with this sh*t for another month now... can't wait to get out of it...
Kind Regards.
P.S.: Kind Regards only to the readers and the forum crew, only bad regards for Sify...