Seriously? I would talk to some official from Vodafone tomorrow then, to see if they give the same excuse/reason!
They wont be as blunt as i was, but they will still wrap that thing under cotton & give u the same message. 😛 U may try it out.
Ask a US Citizen about the importance of Email Address, and they would tell you.
I thought we lived in India? 😛
As a matter of fact, use an email address for more than 5 years [Your Primary Email Address], you might understand the exact importance of it.
My current email id is as old as the year that it spells out. So u can count the number of years i have been using it.